The More Things Change …

I’m a firm believer in that old cliché, “The more things change, the more they stay the same.” Over four decades of sales and management, I have seen...

Asking the Tough Questions

In many dealerships, the F&I process is based on what worked 10 or 15 years ago. It’s not an enjoyable experience for the customer, nor is it perceived by them...

Making the F&I Process Work for Your Clients

Team One is somewhat unique in the industry in that we don’t sell any products. We are a research, process development and training company. We supply our process...

Two Reminders On Closing More Sales

Let’s assume you have a customer who is sincere and she tells you, “I want to check with a friend.” Remember: Always clarify the objection first just to make...

Dedicate Yourself to Educate Yourself

One of the most important lessons I’ve learned in life is that no one else is going to look out for you as well as you will look out for yourself. To become and...

Drag, Drop and Sell

Even if you don’t own an iPhone, iPod or iPad, odds are that you know someone who does. Their popularity is no accident: They’re intuitive, interactive and always...

A View From The Top

An Interview with Gulf States Financial Services President, Steve Amos

After Agent Summit, Steve Amos, president of Gulf States Financial Services, sat down with AE Magazine and answered some questions for this month’s “View From the Top.” In the following interview, Amos shares his overview of the industry, discusses his company and products, and looks into the future with a positive mindset. Share with our ... Read More »

A View From the Top

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AiGA Notes

1st Quarter 2012

By: Cindy Sly

March has flown by and marks the passing of the first quarter of 2012. NADA has come and gone and we just closed out the quarter with the Agent Summit. All indications show that the industry...

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Succeeding in the “Keeping-Bad-Things-from-Happening” Business

By: Dave Robertson, MBA

When it comes down to it, general agents are really in the "keeping-bad-things-from-happening" business. Their motivation for pursuing this line of work is deceptively simple; if they are successful...

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