Tag Archive | "VSC"

CNA National Named Top Provider for 14th Year in a Row


SCOTTSDALE, Ariz.CNA National (CNAN) has been named a leading provider for the 14th consecutive year. In the 2018 Dealers’ Choice Awards, the company earned a first-place Diamond award for “Service Contract Provider” and a second-place Platinum award for “Reinsurance Provider.”

Dealers have voted the company number one every year since the competition began in 2005. To date, CNAN has received a total of 24 accolades making it the most-awarded F&I company.

“It is an incredible honor to be acknowledged by our dealers for 14 years in a row,” says Joe Becker, president and chief executive officer. “Despite the changes that continue to occur in our industry, our company’s commitment to customer-service excellence continues to be a guiding principle, as it has been for more than three decades.”

CNA National provides vehicle service contracts, limited warranties, tire-and-wheel protection and GAP (Guaranteed Asset Protection) waivers through franchised auto dealerships across the U.S. With more than four million contracts in force and having exceeded payment of $3 billion for claims across all product lines, CNAN has earned its reputation as a first-class F&I provider.

In a long line of exceptional service contracts, the company’s latest and most advanced product provides superior coverage—propulsion batteries, LED lights and Bluetooth connectivity, to name a few—and numerous benefits, including towing, rental car compensation, and travel and lodging reimbursement.

“These awards validate our dealers’ recognition that we continue to offer the most customer-friendly products and best-in-class service to support them,” says Alan Miller, senior vice president of sales. “We owe many thanks to our highly experienced agents and dedicated employees, whose tireless efforts to provide unmatched service keep us at the top.”

Auto Dealer Today hosts the Dealers’ Choice Awards annually with an award ceremony in October.

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GWC Warranty and Nicholas Financial Form Strategic Alliance


WILKES-BARRE, Pa. — Vehicle service contract provider GWC Warranty announced a strategic alliance with Nicholas Financial, a provider of direct consumer loans and installment sales contracts from automobile dealers for used cars and light trucks.

Nicholas Financial operates a network of 63 locations in 18 states spanning the Southeastern and Midwestern United States. Nicholas, which was established in 1987, is one of the largest publicly traded specialty consumer finance companies in North America.

“GWC’s partnership with Nicholas Financial is yet another example of our company’s commitment to delivering a best-in-class experience that helps dealers generate strong referrals and repeat buyers,” said Rob Glander, president and CEO of GWC Warranty. “By aligning with Nicholas, we now have a partner to help us in continuing to share the ‘No Worries, Just Drive’ experience we provide dealers and their customers nationwide.”

The strategic alliance will offer both automotive dealers and consumers more convenient and seamless access to quality financing and best-in-class service contracts. Through its established and growing dealer network, Nicholas will now offer GWC vehicle service contracts, providing its dealers and their customers the confidence that comes along with GWC’s track record of paying more than $3.5 billion in claims to date as part of APCO Holdings.

“At Nicholas, we offer dealers the opportunity to increase sales and maximize profits through financing programs tailored to both the customer and the dealer,” said Nicholas President and CEO Doug Marohn. “GWC, much like the team at Nicholas shares a passion for helping dealers create repeat sales. This customer-focused approach to vehicle service contract and claims administration made this partnership a natural fit.”

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GWC Warranty Names New Chief Revenue Officer


WILKES-BARRE, Penn. – GWC Warranty, the best-in-class provider of used vehicle service contracts sold through automotive dealers, has appointed Brian Stach as the company’s new Chief Revenue Officer.
In his role, Stach will oversee all of GWC Warranty’s field sales operations, including a nationwide team of Area Vice Presidents, Dealer Consultants and Trainers.
 
“Brian is a proven leader with a long track record of fostering highly engaged, successful sales teams focused on flawless execution and best-in-class customer service. Because of this, we believe that Brian is an ideal fit to lead GWC Warranty’s talented, industry-leading sales team,” said GWC Warranty CEO & President Rob Glander.
 
Stach, a St. Mary’s University of Minnesota graduate, joins GWC Warranty following more than 15 years of successful sales management experience. Throughout his career he has spearheaded results-driven initiatives at numerous organizations such as CareerBuilder, Yahoo! and DialogTech. Most recently, he served as the Vice President of Sales for Internet Brands.

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GWC Warranty Names New Chief Revenue Officer


WILKES-BARRE, Penn. – GWC Warranty, the best-in-class provider of used vehicle service contracts sold through automotive dealers, has appointed Brian Stach as the company’s new Chief Revenue Officer.
In his role, Stach will oversee all of GWC Warranty’s field sales operations, including a nationwide team of Area Vice Presidents, Dealer Consultants and Trainers.
 
“Brian is a proven leader with a long track record of fostering highly engaged, successful sales teams focused on flawless execution and best-in-class customer service. Because of this, we believe that Brian is an ideal fit to lead GWC Warranty’s talented, industry-leading sales team,” said GWC Warranty CEO & President Rob Glander.
 
Stach, a St. Mary’s University of Minnesota graduate, joins GWC Warranty following more than 15 years of successful sales management experience. Throughout his career he has spearheaded results-driven initiatives at numerous organizations such as CareerBuilder, Yahoo! and DialogTech. Most recently, he served as the Vice President of Sales for Internet Brands.

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GWC Warranty Adopts Local Classroom


WILKES-BARRE, Penn. – GWC Warranty, the best-in-class provider of used vehicle service contracts and related finance and insurance products sold through automotive dealers, recently adopted the 6th grade classroom of Colleen Franchi at Wilkes-Barre’s Dodson Elementary School.
 
In adopting Mrs. Franchi’s class, GWC employees banded together to make monetary donations and collect school supplies for the class of 56 students. GWC Warranty also provided a 100% match of employees’ donations.
 
All the donations combined to meet Mrs. Franchi’s goal of supplying her class of many underprivileged children with the notebooks, folders, pencils, backpacks and more that they will need throughout the school year.
 
Pictured in the attached photo (from L to R): James Geiger, principal, Dodson Elementary School; Colleen Franchi, 6th grade teacher, Dodson elementary; Kelli Vinciarelli, executive assistant, GWC Warranty; and Sarah Lanning, business processor, GWC Warranty.

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GWC Warranty Introduces Major Product Enhancements For Agents And Their Dealers


WILKES-BARRE, Penn. – GWC Warranty, the best-in-class provider of used vehicle service contracts and related finance and insurance products sold through automotive dealers, has introduced enhancements to its existing product suite as well as three exciting new offerings. All are designed to provide agents more chances than ever before to be more valuable to their dealers by turning high-mileage inventory into high-profit opportunities.

“We are always looking for ways to improve the products we provide our agents and their dealers, and after gathering their feedback and analyzing the market, we feel we have enhanced our offering to provide them supreme value,” said Mike Melby, GWC Warranty Vice President of Strategy and Business Development. “At GWC, our promise to agents is to help them become more valuable to their dealers by turning high-mileage inventory into high-profit opportunities. We feel these new and improved products achieve just that.”

Enhancing GWC Warranty’s primary service contract offering are several upgrades to expand eligibility, beginning with inclusion of vehicles dating back 20 model years. GWC will also provide coverage for commercial use vehicles as well as additional makes like Alfa Romeo, Land Rover, Porsche and Smart Cars. The coverage expansion also includes popular models such as Audi A8, Volkswagen Phaeton and more. GWC’s primary service contract products also now include coverage on select hybrid components and an optional Advanced Technology Package that covers factory-installed back-up cameras, blind spot sensors, lane departure warning systems, voice-activated commands and more.

Several new enhancements aimed at preserving CSI are also now available to agents and their dealers. Agents and their dealers now have new, longer term options of five years, 60,000 miles for used vehicles and six years, 125,000 miles for near-new vehicles still under basic factory warranty. These longer terms will help dealers better protect customers throughout their entire ownership experience. New benefits such as enhancements to roadside assistance, rental car reimbursement and trip interruption benefits are available on all plans, including Powertrain, to offer a superior customer experience and help protect dealers’ reputations.

In addition to improving its existing product suite, GWC also introduced three new products for high-mileage customers.

First is a Certified Pre-Owned Program that offers a limited warranty and corresponding marketing program to help dealers expand the benefits of CPO to higher-mileage inventory that falls out of their factory CPO programs. Terms of 90 and 180 days are available on vehicles with up to 200,000 starting miles dating back up to 20 model years. All Certified limited warranties also come with roadside assistance and reimbursement for rental cars and travel and lodging.

Also new to the GWC product suite is a five-year, 100,000-mile Limited Powertrain product, which provides dealers the opportunity to profit from a VSC sale on deals with limited financing. Unlike similar products in the marketplace, GWC’s Limited Powertrain product does not have a waiting period. Coverage is available on vehicles with up to 150,000 starting miles dating back 15 model years, including many highline vehicles. Roadside assistance and rental car reimbursement are also included with the Limited Powertrain product.

The third new member of the GWC product offering is a Service Lane Program. This new product brings high-mileage service contract sales opportunities to dealers’ service departments with coverage options on vehicles with up to 200,000 miles dating back 20 model years. Terms of 12, 24, 36 and 48 months are available on GWC’s Premier and Ultra coverage levels. No inspection is required with GWC’s Service Lane offering, and coverage includes full roadside assistance, rental car reimbursement and trip interruption benefits.

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