Tag Archive | "technology"

Clarivoy Appoints Jessica Ruth to VP Role

COLUMBUS, Ohio — Dealer marketing solutions provider Clarivoy announced it has hired Jessica Ruth, formerly digital program manager at Dominion Dealer Solutions, as vice president of product.

Commenting on the new hire, Clarivoy CEO Steve White said, “Jessica is a vital addition to our leadership team where she will lead product creation and management for all current and new products. These responsibilities are critical to achieving Clarivoy’s strategic goal: to provide dealers with a single complete view of how people buy cars and where to get their next sale.

“Her experience and background make her a perfect fit as VP of Product, where she will pioneer new product development, resulting in demonstrative revenue growth, increased market share and customer adoption,” White added.

Ruth brings more than 10 years of auto industry experience to Clarivoy, having successfully managed, launched and led large software development projects. She previously served as digital program manager at Dominion Dealer Solutions, where she created new processes, products and efficiencies that led to improved customer product delivery. She has also served in executive roles with DealerFire and DealerRefresh.

“As I considered my next opportunity, it was important for me to join an organization that is trustworthy, progressive and rooted in their industry objectives,” Ruth said. “Clarivoy’s mission of helping dealers as an unbiased third-party provider aligned with my personal beliefs and professional goals. They are truly a dealer partner whose only interest is helping dealers succeed. I’m extremely excited to join such a great team.”

Visit Clarivoy at Booth 763N at the 2018 NADA convention in Las Vegas.

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PermaPlate Welcomes Michael Stevens as Vice President of Technology

SALT LAKE CITY, Utah – PermaPlate, a leading source of automotive protection products and world-class warranty administration, announced a new addition to the company’s Information Technology team.  Michael Stevens was named VP of Technology.

In his new role, Stevens will assess existing and new technology in conjunction with the needs of PermaPlate, and its affiliates, and implement those processes necessary to remain a leader in the automotive industry.

Stevens has been architecting, implementing, and administering world class information systems for more than 20 years with companies like 3COM, Ancestry.com, and AccessData. In addition, he has spent over a decade developing cutting-edge data collection and analytics tools while serving as CIO, CTO, and COO for a global computer forensics company. Most recently, Stevens served as CIO for Domega, a data acquisition and aggregation business in Orem, Utah. In his free time, he serves on multiple executive advisory boards for the technology departments at Utah Valley University.

“Michael has extensive technology experience that will be leveraged to continue to streamline internal processes and deliver superior solutions to our customers and dealers,” said PermaPlate President John Nisson.

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Daniel Flynn Named President of CDK North America

HOFFMAN ESTATES, Ill. — CDK Global Inc. today announced the appointment of Daniel P. Flynn to president of CDK North America. He currently serves as executive vice president of business transformation and succeeds Robert N. Karp, who is leaving the company. These changes take effect Dec. 1, 2017.

Flynn joined CDK Global in early 2016 as corporate vice president of business transformation and was responsible for guiding the execution of the company’s multi-year transformation to improve customer service and financial performance.

“Dan Flynn is a seasoned operating executive who has seen significant success bringing process, discipline and rigor to the execution of CDK’s multi-year business transformation effort,” said CEO Brian MacDonald. “He brings that same focus to growing CDK’s North America business while driving additional service improvements for our dealer customers.  We are fortunate to have someone of Dan’s caliber take on this important leadership role at CDK.”

Flynn previously served as senior vice president of rent-a-car operations for Hertz North America, where he had full profit-and-loss responsibility for an organization with $6.6 billion in annual revenue, $9.5 billion in fleet assets under management, and 23,000 employees across North America. Flynn led an executive team of 10 that oversaw all aspects of operations, including service delivery, store network management, staffing, customer satisfaction, cost control and fleet lifecycle management. He was also responsible for maintenance of a 500,000-unit fleet and for the process of ensuring 200,000-units were ready for sale each year via auction, direct-to-dealer and direct-to-consumer channels.

“All of us at CDK want to express our appreciation to Bob Karp for his more than 20 years of service to the company and the auto industry,” MacDonald said. “Also, I want to personally thank Bob for helping me during my transition to CEO and for his support of our ongoing business transformation.  We are grateful for his many contributions to CDK and wish him all the best.”

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Roadster Adds Southern California’s Longo Toyota

SAN FRANCISCO — Roadster is on the move. The startup has secured additional funding and added the largest Toyota dealership in the world to its digital retailing platform.

The ecommerce solution provider today announced that Penske Motor Group’s flagship dealership, Longo Toyota, is now plugged into its Express Storefront ecommerce platform. The El Monte, Calif-based dealership this year celebrated its 50th consecutive year as the No. 1 Toyota dealership in the world.

“While buying a car is much more complicated than buying a toaster online, shoppers increasingly want a similar experience,” said Brendan Harrington, president of Longo Toyota, which averages 30,000 unit sales annually between its Toyota and Lexus stores. “With the help of Roadster’s technology, our sales team can help our guests configure their purchase either online or in-store, and have the vehicle washed and ready in less than two hours.”

First adopted by San Rafael, Calif.-based Toyota Marin in July 2016, Roadster is now being used by 85 dealerships in 21 states and across 22 brands. One of the company’s most recent additions was Paragon Honda and Paragon Acura in Queens, N.Y., which added Express Storefront earlier this month.

Roadster officials also revealed this week that the startup raised $7.25 million in additional funding from Palo Alto, Calif.-based venture capital firm Costanoa Ventures. The new funding round will be directed toward building more field teams, dealer support teams, and dealer success managers.

Through the Roadster Express Storefront, dealerships can offer their entire inventory of vehicles to consumers online. Consumers can design their deal anyway they want, whether it’s a cash, finance or lease purchase. They also have the option to select the finance source and finance incentive that fits their budget. Buyers can also take advantage of Kelley Blue Book’s Instant Cash Offer if they have a trade-in and also purchase F&I products straight from the dealership’s website.

The platform is also designed to work as an in-store mobile app that allows tablet-equipped salespeople to guide customers through the Express Storefront buying process.

“Instead of being six to eight hours to buy a car, we’re taking three to six hours out of that process,” said Roadster CEO Any Moss. “The consumers in some ways are less fatigued by the time they get to the F&I office, and all those things kind of contribute to maintaining or even increasing the sort of the back-end growth that you can expect on these kinds of transactions.”

Longo’s Harrington added: “As the largest volume automobile dealership in the world, guest experience and high efficiency are extremely important to us. We believe [Roadster] is the most modern and comprehensive solution on the market.”

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Fastlane Launches Online Car-Buying Platform

DALLAS — Startup Fastlane this week launched a new ecommerce platform for automotive dealerships. It offers dealers the ability to customize and brand their online car-buying experience, while providing customers with a start-to-finish purchasing process.

Dealers use Fastlane to showcase their inventory, help their customers pick out the car they want, and choose other purchase components such as financing, service contracts and insurance, officials said.

“Fastlane has taken online car-buying to the next level by letting dealers customize their online check-out flow,” said David Luce, Fastlane’s vice president of sales. “Other car-buying platforms have a cookie cutter check-out flow that cannot be changed. Fastlane recognizes that dealers in one market, such as New York, may sell cars differently from dealers in other markets, such as Georgia or California. Fastlane offers dealers a way to personalize the online car-buying experience to meet their customers’ needs, while adding value to the overall purchase experience.”

Brandon Hall, Fastlane’s CEO, added: “Fastlane is much more than a lead-generating tool for dealers. It is a complete car-buying system, with advanced features and customizability. The platform seamlessly walks customers through the many aspects of the buying process.”

Online shoppers who land on a dealer’s website equipped with Fastlane’s platform can pick out their vehicle, get a value for their trade-in vehicle, get pre-approved for financing and even educate themselves on F&I products and vehicle insurance.

“Online car-buying certainly has its benefits, but that doesn’t eliminate the need for car owners to have a good relationship with a dealer. Our goal is to supplement current dealer operations by adding a unique customer experience through our online checkout,” Hall said. “We are here to make online car buying advantageous for car dealers and customers alike by fostering new ways of engagement and creating a dynamic shopping experience for all parties. It’s the best of both worlds.”

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Innovative Lending Releases Loan Management Tool for F&I Offices

CHICAGO — Innovative Lending Solutions LLC announced the release of Stip Trac, an automotive loan management system designed to help dealers track cash flow, collecting necessary loan documents, or stips, and keeping an open communication line with car buyers before and after their purchase.

Stip Trac features a dashboard that allows users to track cash owed by a bank, set “contact-in-transit” limits, and track money in transit by salesman. It also provides status updates on any deal in transit, held at dealership, funded, etc. Users can also look up the age of a deal and missing stips, as well as add internal notes that can be viewed by all parties involved with the loan.

Stip Trac also allows dealers to add additional stips to a loan at any time, push welcome calls to the bank, and gain real references and referrals from customers. It also provides users with a “contact list” on their cell phone, and the ability to approve or deny stips as they are received.

The new tool also features a custom messaging so users can send an urgent message to the car buyer. It also offers automatic push notifications and a dealer-branded app that allow users to monitor a loan’s progress on their smartphones.

For the consumer, Stip Trac helps protect them from identity theft. It can also eliminate additional trips to the dealership to drop off loan-related documents, speeding up the finance process at the dealership.

“Stip Trac is a needed tool to improve the automotive loan process for car dealerships and consumers. Using Stip Trac removes a lot of the stress that today’s finance managers are facing today,” said Ed Maisonneuve, president and CEO of Innovative Lending Solutions LLC. “We truly built this so the delivery process is a smooth one. As a finance manager, I can’t tell you how many times a deal came into my office with missing documents, bad references, missing signatures. StipTrac 100% eliminates that.”

For more, visit www.StipTrac.com.

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