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Agent Summit – Workshops, Panels and More


It’s here! This year’s Agent Summit will prove to be a wealth of information for anyone attending. The agenda has been set and you won’t be disappointed. Expertise leads the way with this year’s well rounded game plan of workshops and panel discussions

Workshops

This year’s agenda is made up of the industry’s who’s who. The two-man team of Randy Crisorio founder of United Development Systems and Greg Petrowski principal of GPW and Associates are on tap for the workshop, Reinsurance: Painting the Right Picture for Your Dealers. This workshop has been developed to provide the how-to on the true value proposition of a reinsurance program. Details on how to manage dealer expectations, provide a realistic picture of how reinsurance works and how to determine if a dealer is a good candidate will be covered.

The workshop, Making Role-Playing an Effective Exercise will be lead by Luis Garcia, Director of Training and Development with Safe-Guard Products. This session features the importance of role-playing in getting to know your dealer clients’ staffs. This drives home the benefits of the products agents represent while having some fun at the same time. Luis Garcia will break down the fundamentals of a constructive role-playing session and explain how a few simple exercises can make you an important and popular member of any dealership team.

The Most Effective Ways to Sell Products in the Service Drive workshop will provide agents with successful strategies for making the service department a key source of F&I product sales. Tom Luzader, President and CEO of Dealership Income Development heads this workshop. He started his career in the service bay, drawing from his knowledge he knows all too well why some strategies never make it to the service drive. Tom shares his recommendations for fine-tuning the process and expanding the role agents can play in making service a key driver of product sales.

Training Director, Steve Veldkamp with Great Lakes Companies discusses the reasons why a product might not be performing well in the workshop, Increasing Penetrations on Low-Performing Products. Low performance can be due to many things including techniques, pay plans, or a product not fitting the market. Using video recordings of real transactions a breakdown of the process will be discussed and what can be done to correct problems through training and setting realistic goals.

Panel Discussions

Panel discussions will comprise another portion of the Agent Summit, providing agents another forum for learning. The discussions on the schedule include, Five Ways to Take Your Agency From Provider Rep to Partner. This intriguing session will be hosted by Rick McCormick and the esteemed panel will be comprised of David Duncan of Safe-Guard Products International, Protective Asset Protection Division’s Tim Blochowiak, RoadVantage’s Garret Lacour, John Luckett of Resource Dealer Group and Interstate National Corp.’s Ricky Wolfe. The critical role agent’s play beyond representing their providers’ products will be discussed. Market trends and how they will impact the agent-provider relationship going forward will also be covered.

Capturing the Electronic Transaction will be a highlight of Wednesday’s agenda. CEO David Trinder of F&I Administration Solutions will moderate the panel of experts that comprise the front lines of e-commerce. Ristken Software Services’ Patrick DeMarco, Ron Greer of Open Dealer Exchange, Daniel Lievrouw of American Guardian Warranty Services and Innovative Aftermarket Services’ Matt Nowicki creating a panel that is uniquely qualified to get agents up to speed on this pressing issue.

Don’t miss out on this agent extravaganza that will begin on Monday, March 12 and conclude on March 14.

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Agent Summit Panels to Tackle Key Issues


LAS VEGAS — Organizers of next month’s second annual Agent Summit built the event’s agenda with an eye toward training. But the program also includes panels designed to open a dialogue regarding two key issues: the role of agents in dealerships and the role technology plays in the F&I office.

The first, “5 Ways to Take Your Agency From Provider Rep to Partner,” will commence at 5 p.m. on Tuesday, March 13. Reahard & Associates’ Rick McCormick will moderate the panel, which will include David Duncan of Safe-Guard Products International, Protective Asset Protection Division’s Rick Kurtz, RoadVantage’s Garet Lacour, John Luckett of Resource Dealer Group and Interstate National Corp.’s Ricky Wolfe. The group will debate and discuss the evolving role that agents and agencies play in today’s dealerships, including business planning, ongoing training and more.

On Wednesday at 10 a.m., F&I Administration Solutions’ David Trinder will lead “Technology: Capturing the F&I Transaction Electronically,” a panel that includes Ristken Software Services’ Patrick DeMarco, Ron Greer of Open Dealer Exchange, Daniel Lievrouw of American Guardian Warranty Services and Innovative Aftermarket Services’ Matt Nowicki. Organizers say this group of experts, each of whom operates on the frontlines of the drive toward e-commerce, is uniquely qualified to get agents up to speed on this pressing issue.

“These are broad topics,” said David Gesualdo, show chair and publisher of F&I and Showroom. “We know that, unlike the workshops, these sessions can create more questions than answers. But we also know that there’s no point in convening a group of agents this size if we’re not willing to confront the issues that affect us all.”

Agent Summit 2012 will be held March 12–14, 2012, at Caesars Palace in Las Vegas. To register, view the agenda or for more information, visit www.agentsummit.com.

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