Tag Archive | "NWAN"

National Automotive Experts Recieves Innovation Award


STRONGSVILLE, Ohio – National Automotive Experts / NWAN (NAE/NWAN) was one of three Strongsville, Ohio companies to be presented with the city’s 2016 Innovation Award. The Strongsville Innovation Award is presented annually to select companies that demonstrate continued growth, investment and innovation within the community.

Mike Daymut, City Councilman and Chair of the Strongsville Economic Development Committee, in association with Mayor Thomas Perciak and the city’s Director of Economic Development, Brent Painter, presented the award to NAE/NWAN at the city’s quarterly Business Network Breakfast. “

“The City of Strongsville is proud to recognize National Automotive Experts with the 2016 Strongsville Innovation Award. NAE’s innovative business practices and continued growth have become a model within the Strongsville business community. In addition, NAE has remained a consistent supporter of local charitable and civic activities with their employees truly enhancing the quality of life within the City.”

“We are incredibly honored to be presented with an award that represents continued growth and innovation, not only within our community, but our industry as whole. Innovation and continued growth are the cornerstones of our mission as a company,” said Kelly Price, President of NAE/NWAN. “We love being a part of the City of Strongsville. They have been very impactful in our business and the purchase and remodel of our building. We look forward to making an impact in this community for years to come. “

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National Automotive Experts/NWAN Welcomes Ryan Nelson to their Sales Management Team


STRONGSVILLE, Ohio – National Automotive Experts/NWAN is proud to welcome Ryan Nelson to their sales management team as the National Sales Manager.

Prior to joining NAE, Nelson worked as an Executive Vice President for Spencer Re. Nelson started his professional career selling cars in 1995.   His diverse background includes working with Bridgestone Firestone as a District Manager, Zurich Direct Markets as an Account Executive and Regional Sales Manager, and Cunningham Lindsey as Senior Vice President of Business Development.

“We are extremely excited to have Ryan as part of our team,” says David Neuenschwander, Vice President of National Automotive Experts. “Ryan has an extensive background in the automobile industry with proven history of leading sales teams and driving top line growth. Ryan’s talent and experience will help ensure that we continue to deliver on our promises. He is driven to be the best and will be counted on to lead our sales team as we help our customers grow their business.”

“I have known of NAE/NWAN and their success for many years, and feel honored to be joining such an accomplished team,” says Nelson. “I look forward to working with our strategic partners and helping them accomplish their goals.”

National Automotive Experts is a leading provider of auto, RV, and powersport F&I products. For more information on National Automotive Experts, visit www.nationalautomotiveexperts.com or call 877.222.1645.

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National Automotive Experts / NWAN Welcomes Gabriella Roberts to their Executive Management Team


STRONGSVILLE, Ohio – National Automotive Experts/NWAN is proud to welcome Gabriella Roberts to their executive management team as the Vice President of Operations.

Gabriella Roberts joined the NAE/NWAN team as the Vice President of Operations this month. Prior to joining NAE, Roberts worked as a Senior Vice President for Warrantech (an AmTrust Financial Company). Previously, Roberts spent 18 years with Assurant Solutions as a Director of Account Management.

“We are very excited to have Gabriella as part of our team. Gabriella has an extensive background in project management and client services,” said Kelly Price, President of National Automotive Experts. “We believe that by adding the talent and passion that Gabriella brings to NAE/NWAN, we will be unstoppable. She is driven to be the best and will ensure that as we roll out new product offerings and solutions to our agent and dealer partners, it will be done with the quality and efficiency expected at NAE/NWAN.”

“It is an honor and a privilege to join the NAE/NWAN family. I am excited about contributing to and growing with a team so committed to quality, urgency and superior client service” said Roberts. “NAE’s dedication to their clients truly sets them apart from their competition and I am looking forward to ensuring the company mission is brought to life each and every day.”

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National Automotive Experts / NWAN Announces Completion of Their New Offices


STRONGSVILLE, Ohio — National Automotive Experts / NWAN is excited to announce the completion of their new 34,000-square-foot office complex. The new building, owned by the company, replaces a 24,000-square-foot office the firm previously leased a block down the street.

“The move was totally crazy,” Kelly Price, president of National Automotive Experts / NWAN, “When we started moving, the temperature was zero with a -22 F wind chill.” However, in spite of the temperature, the entire office was moved and set up in 72 hours, which included their IT infrastructure needed to connect phone lines and computers. Even though the staff was back at work at new desks Monday morning, they technically never stopped working as movers actually worked around the claims or customer support areas to avoid any downtime for their customers and dealers. The only glitch in the process was that some cubicles were built to the wrong size in the claims center, but that was corrected by Wednesday.

The company, which markets their exclusive Warranty Forever® lifetime warranty programs through a nationwide network of independent auto and RV dealerships, also markets many other programs including a full suite of service contract and ancillary products. “We are excited to offer the same great products we’ve built our reputation on for the last 15 years in the industry and are looking forward to launching even more products in 2015” said Price.

National Automotive Experts / NWAN currently employs 102 people, but is projecting a staff increase to 125 employees by year’s end. “It will be a much better work flow having all the people and needed resources for a department in one area, rather than being scattered throughout the entire office,” said Price. “The claims team has a lot of room for growth. We increased our sales by over 19 percent in 2014 so we will naturally have more claims. The extra space in our claims center is a welcome addition.”

The company has also made a significant investment in technology in the new building. A room-size generator was installed so the claims staff and client relations team could continue working uninterrupted in the event of a power outage. Duplicate fiber optic cables were installed from two different service providers so that if one company experiences a problem, there will be no loss of Internet capability. “Last year, we had an issue where someone cut a fiber optic line at a construction site miles from our office that took down our Internet connection for a quite a while,” said Price. “We won’t have to worry about that happening again.”

The new facility features an enhanced employee break area, with ping-pong table, wii, exercise equipment and space for Zumba/P90x type exercises. The new training center, which can seat up to 100 people comfortably, includes a 15-by-12-foot video screen with state-of-the-art projection equipment that the company plans to use to host family movie nights. Local clubs, auto and RV dealers will also be able to use the facility. RV suppliers also looking to host local training events can also utilize the room and its technology.

Price said the company is forecasting 14 percent growth in 2015, following a 19 percent increase in 2014. “Both our service contract and Warranty Forever® programs have been responsible for a significant part of our growth,” she explained. “We are eager to grow into our new facility and look forward to serving our agents and dealership’s in 2015”.

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Camper Clinic Dealerships Become First RV Warranty Forever Dealers in Texas


Austin – RV Warranty Forever (NWAN Inc.) selected Camper Clinic RV Super Center in Rockport; Camper Clinic II in Buda; and CCRV in Corpus Christi as their first RV Warranty Forever dealers in Texas.

“We wanted a strong presence in Texas,” said Kelly Price, president, NWAN. “The Camper Clinic team is top notch. The three stores offer a huge inventory of RVs that are now protected by a lifetime warranty, including those ever-popular Airstream trailers.” Camper Clinic II in Buda is the largest Airstream dealer in the state. “The Camper Clinic stores are strategically located just south of Austin and in Rockport, and CCRV is in Corpus Christi. These stores are within an easy drive of the largest metro areas in the state,” Price continued.

Les Dodgen, Camper Clinic II’s service director, understands the value of the lifetime warranty program. “When something goes wrong with your RV refrigerator, or the A/C, you can’t just run down to the big box store for a replacement,” he said. “RV Warranty Forever helps protect your investment and gives you real peace of mind out there on the road.”

The RV Warranty Forever program provides basic coverage for RV suspensions, brakes, water systems, heating and air conditioning, kitchen centers, LP gas systems and manual leveling jacks. “In the event of a breakdown of a covered component, the repairs will be completed at no charge to the customer,” said Price. The RV Warranty Forever program is marketed by National Automotive Experts (NAE) located in Strongsville, Ohio, and is backed by an “A” rated insurance carrier.

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Bill Plemmons RV World of North Carolina Secures RV Warranty Forever


Raleigh, N.C. – “We are celebrating our 63rd year of business this year, and couldn’t be more excited about adding the RV Warranty Forever program to our long list of reasons for customers to call Bill Plemmons RV their dealer of choice,” said Steve Plemmons, president, Bill Plemmons RV World. “Since 1951, we have touted ‘Better Products…Better People…Better Prices’ and this program enhances every aspect of that!”

RV Warranty Forever (NWAN Inc.) named Bill Plemmons RV World the exclusive RV Warranty Forever dealer group in the Raleigh and Winston Salem area. “Adding a dealer like Bill Plemmons RV World, which has been recognized as the Top Quality Dealer in the nation and one of the top five dealers in the country by RV Business magazine, is a feather in our cap. Steve and his team have been great to work with and we are positive they will be a fabulous representation of the RV Warranty Forever program. We are very proud to add them to a list of well-respected and game-changing dealers,” said Kelly Price, president, NWAN.

The RV Warranty Forever program provides basic coverage for the following component groups:

  • Suspension
  • Brakes
  • Water System
  • Heating & Air Conditioning
  • Kitchen Center
  • LP Gas System
  • Manual Leveling Jacks

In the event of a breakdown of a covered component, the repairs will be completed at no charge to the customer.

The RV Warranty Forever program is marketed by National Automotive Experts (NAE) and is backed by an “A” rated insurance carrier. “We are pleased to now be able to offer a lifetime warranty program to the RV industry like we have for years in the automotive industry,” said Price.

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