Tag Archive | "Mechanical Breakdown Protection Inc."

Mechanical Breakdown Protection, Inc. (MBPI) Celebrates 35th Anniversary

Since 1981, MBPI has been recognized as one of the top administrators in the nation. May marked the 35th anniversary for this employee-owned company, which began from James Orr’s vision of what a truly great F&I provider could and should be. Currently under the leadership of Mr. Orr’s son, Kevin, MBPI continues to offer new and exciting ways for dealers to satisfy their customers and increase F&I income.

In the words of Kevin Orr, MBPI President:

“I just wanted to take a moment and make a special recognition of a tremendous milestone in our company’s history. 35 years ago yesterday, MBPI was born. As Dad would say, he had a trunk full of forms and a list of Dealers to go visit. He did just that.  He did it well. 

Although 35 years is something special to be part of, we look to the future and what the next 35 years holds. We continually strive to not only maintain our level of service, but to constantly improve it. 

I am proud of what my Father started.  I am beyond excited about the future of this company. While we have some lofty goals to achieve, I know that we have the right people in place to take us to the next level.”

The purpose of MBPI has always been to design, market and administrate F&I products to the automobile industry. Much of MBPI’s success can be attributed to our original philosophy: to seek out quality partnerships, and provide the highest possible level of service. MBPI encourages prospective agents and dealers to call 1-800-325-7484 to find out more.

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MBPI Launches Phone App

LEE’S SUMMIT, MO – Mechanical Breakdown Protection, Inc. (MBPI), an extended vehicle service contract administrator, has released a new mobile application for Apple and Android devices.

The introduction of this free app will improve customer service while also enhancing agent and dealer communication. Customers and agents will be able to download the MBPI app in seconds, and instantly take advantage of a variety of benefits.

Customer benefits include instant access to:

  • Dealership information
  • Purchased protection plan(s)
  • Vehicle information, terms & conditions
  • Log maintenance

Agent benefits include instant access to:

  • Dealership information
  • Customer claim information
  • Contract sales
  • Product production and goals

“Since 1981, MBPI has stayed at the forefront of technology and customer service,” said Barry Kindler, National Sales Manager at MBPI. “Overall, the MBPI app enables us to provide the best possible service at every point of contact.”

Mechanical Breakdown Protection, Inc. (MBPI) is one of the country’s premier extended vehicle service contract administrators. For over 35 years, MBPI has built its reputation on administrative excellence, solid insurance underwriting and long term client relationships. MBPI is proudly located in Lee’s Summit, Missouri. Feel free to contact MBPI at 1-800-325-7484 or by visiting www.mbpnetwork.com.


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MBPI Program Innovation Generates Waves with Partners, Dealers and Consumers

Lee’s Summit, Mo. — Mechanical Breakdown Protection Inc. (MBPI) produced a major profit opportunity for its dealerships and agents with its “Add on Wrap Plus” program. The program has been gaining momentum in the vehicle service contract industry due to its sale date start, extended terms, comprehensive coverage and affordable pricing.

Traditional wrap plans mirror a manufacturer’s powertrain warranty, but they offer additional component protection and go beyond the manufacturer’s expiration date. The drawback is that they can have limited terms due to their in-service date start. Agents and dealers have been attracted to the concept of a sale date start wrap plan, which is now offered by MBPI’s Add on Wrap Plus program. Now, with the Add on Wrap Plus program, a four year old vehicle can receive up to five years of wrap coverage, rather than a maximum of three to four years for most other plans. Furthermore, consumers are able to enjoy the benefits of comprehensive coverage, which protects all mechanical components aside from a few named exclusions.

Boosted by the advantage of a sale date wrap, MBPI’s dealerships have seen a significant rise in contract sales. MBPI agents are also reporting significant intrigue from potential dealerships as a direct result of the Add on Wrap Plus program. With this new profit opportunity and value that MBPI’s Add on Wrap Plus program is offering, the expectation is that more will be drawn to MBPI’ service contracts.

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Efficiency Expected to Soar for MBPI Vehicle Service Contract Partners

Lee’s Summit, Mo. – Mechanical Breakdown Protection Inc. (MBPI), an extended vehicle service contract provider for the automotive industry, enhanced its agents’ efficiency and profit potential with its new agent/dealer portal launch, called Protection Connection. Protection Connection brings agents 24/7 mobile, desktop, and tablet access to real-time analytical and client focused data for their dealerships.

Improved efficiency is expected for all participating MBPI agents due to the readily available dealership information regarding sales trends, contract activity, claims history and loss ratios for MBPI Preferred and Extra vehicle service contracts, GAP and DentGuard. Agents now have the ability to access real-time month to date and year-to-date data for all of their dealers from their mobile device, desktop or tablet 24/7. Analysis of monthly and yearly sales trends, claims and loss ratios are presented in clear numeric and graph formats, letting agents manage their accounts more efficiently and with greater impact.

Furthermore, rate card requests, supply requests, company news, marketing materials, training materials and the ability to leave feedback are all available directly through Protection Connection. As a result, time spent resolving issues and managing everyday responsibilities at current dealerships will be reduced. MBPI’s national sales manager, Barry Kindler, said, “The expectation is that the cutting edge Protection Connection model will allow agents to spend less time managing accounts and more time acquiring new accounts.”

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Online Identity Could Yield Big Dividends for MBPI

Lee’s Summit, Mo. – Mechanical Breakdown Protection Inc. (MBPI), an extended vehicle service contract provider for the automotive industry, launched a new client focused and consumer focused online presence. This new synergy of an enhanced Web site, a new Facebook presence, and a new LinkedIn presence is expected to drive brand awareness and enrich client and consumer engagement with MBPI.

What MBPI’s new online identity brings to the table is an enhanced user interface and a more expansive source of product knowledge that will allow for a more fulfilling online experience for dealerships, agents and consumers. While prominent in certain sectors, MBPI anticipates its preferred vehicle service contracts, extra vehicle service contracts, GAP coverage and dent coverage will gain a more widespread brand notoriety due to the increased visibility that their online identity will bring. Product features and benefits are now more accessible than ever before, creating additional ways for consumers, agents and dealers to engage with MBPI and discover how MBPI can benefit them.

“Our online visitors will now experience a more pleasing and information-filled site,” said Kevin Orr, president. “Our new home in cyberspace creates a more rewarding experience for consumers, agents and dealers, who now have the opportunity to really see the strength of our products and our brand.”

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Mechanical Breakdown Protection Choose’s StoneEagle’s SEcureCard

DALLAS – Mechanical Breakdown Protection Inc. (MBPI), an extended vehicle service contract administrator, has selected The StoneEagle Group’s SEcureCard to automate the claims management process for paying client dealers and repair facilities.

SEcureCard is a business-to-business payment solution that has been providing third-party administrators with a real-time approach for handling claim payments and reduced labor costs since 2004. SEcureCard eliminates the tedious manual reconciliation processes that can take claims departments an average of five to seven days to resolve.

Now, when a dealer or repair facility (otherwise known as a payee) requests approval for repairs covered under an MBPI program, the MBPI claims department authorizes a unique “one-time use” SEcureCard MasterCard number for each claim. The payee then receives an electronic authorization complete with the 16 digit number, expiration date and security code. After the payee completes the repair and submits the transaction, SEcureCard immediately reconciles the information to the approved claim and the payment is automatically processed through the MBPI administration system.

“SEcureCard has created a number of benefits for MBPI,” said George Meiners, CFO of MBPI. “We are able to process payment to the dealer at a much quicker pace than before. We have also improved internal efficiencies by reducing the need for numerous reconciliation procedures while at the same time reducing fraudulent credit card usage.”

“SEcureCard virtually eliminates overcharges and fraudulent activity associated with paying claims,” said Bobby Allen, CEO of StoneEagle. “By implementing this program, MBPI has substantially reduced processing costs involved with payment issues and the time and labor associated with reconciling transactions.”

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