Tag Archive | "Industry Summit 2011"

G.P. Anderson Named 2011 F&Idol Winner


Readers of F&I and Showroom voted Greg Paul “GP” Anderson the winner of the magazine’s inaugural F&Idol contest, sponsored by Innovative Afermarket Systems. The F&I manager for Thielen Motors, Park Rapids, Minn., was honored during a special ceremony at the publication’s Industry Summit 2011.

Anderson was one of five finalists vying for the top prize, a check for $2,500 and the F&Idol trophy. He also will appear in the magazine’s November issue, which will offer a closer look at the more than 20-year F&I pro.

“Attitude determines your altitude,” Anderson said during his acceptance speech at the conference. “The world doesn’t care how old you are, your profession. Money follows service, period. And the way to provide excellent service is to be a master in your art.”

The F&Idol contest was launched in mid-July. Readers of the magazine were asked to submit their best on-camera F&I presentations in five categories: Vehicle Service Contracts, GAP, Tire and Wheel, Key Replacement and Theft Deterrent.

The videos had to be less than five minutes long, and each contestant was asked to successfully handle at least two objections. Judging those videos were: Gregory Arroyo, the magazine’s executive editor; Bob Corbin, IAS; “Mad” Marv Eleazer, magazine columnist; Ron Reahard, Reahard and Associates Inc.; Steve Veldkamp, Great Lakes Co.; Alan Miller, CNA National Warranty Corp.; Robert Harkins RAH Consulting; and Randall Crisorio, president and CEO of United Development Systems.

Anderson was the winner in the GAP category. Other winners included:

  • Vehicle Service Contract: Chris Bonilla of Auburn Chevrolet, Auburn, Wash.
  • Key Replacement: Jim Hesselgrave of Crown Honda, Pinella Park, Fla.
  • Tire and Wheel: Paul Vanderkamp of DeNooyer Chevrolet, Kalamazoo, Mich.
  • Theft Deterrent: Raymond Borg of The Suburban Collection, Troy, Mich.

In early September, F&I and Showroom magazine asked readers to vote online for the overall winner, creating a voting site that showcased the videos submitted by the five category winners. More than 4,500 votes were received, with Anderson receiving more than 50 percent of the vote.

“What an exciting contest, and I’m looking forward to doing it again next year,” said Arroyo. “Each of our category winners did a stellar job. As for GP, well, his use of personal stories is what really impressed our judges. And by the voting, it was clear that’s what impressed our readers.”

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Ziegler to Offer Digital ‘Guerilla Marketing’ Tactics at 2011 Industry Summit


Making his first appearance at the magazine’s annual conference, Jim Ziegler will be at the 2011 Industry Summit to lead a special workshop on how YouTube and an inexpensive video-recording device can help dealers convert 50 percent of their leads into appointments.

Calling his tips “blue-collar marketing” in the digital age, Ziegler will present, “Using YouTube as a Lead Conversion Tool.” He will be in the Conrad Room inside the Las Vegas Hilton on Wednesday, Sept. 28, at 11:30 a.m., and will showcase several examples of how dealers are using video to separate themselves from the pack, reported F&I and Showroom magazine.

“I was at a recent convention when I heard an Internet millionaire say that 80 percent of all online content will consist of video by 2013,” he said. “Well, I’ll be at this year’s conference to show you how you can get ahead of that curve today. This is guerilla marketing for the digital age.”

Ziegler, president of Ziegler Super Systems Inc., will focus on how dealers can easily create a video response for an Internet or phone-in lead. He’ll also talk about how YouTube can be used in conjunction with Facebook.

“When customers submit an inquiry for a car via the Internet, more than likely they’ll receive an auto-response e-mail from multiple dealerships vying for their business,” he said. “And because those dealerships are probably using the same vendor, each of those e-mails will most likely be worded the same. Well, there is a better, more personalized way to respond to those inquiries.”

Ziegler’s workshop is one of five sessions at this year’s conference that will address marketing in the digital age. Other presenters include Cory Mosley, Sales Driver columnist and principal of Mosley Automotive Training, and David Johnson, social media strategist for Next Generation Dealer Services.

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Industry Summit Offers BHPH Seminar for Franchised Dealers


LAS VEGAS — The organizers of Industry Summit 2011, scheduled for September 26–28 at the Las Vegas Hilton, have announced the addition of “Buy Here, Pay Here for Franchised Dealers,” a comprehensive, four-hour seminar designed to tackle the issue of adding a BHPH operation to a new-car dealership.

The seminar will begin on Monday, Sept. 26, at 12:30 p.m. It will be presented by Peritus Portfolio Services’ Rod Heasley and special guest Kenneth Shilson, founder of Subprime Analytics and the National Alliance for Buy Here, Pay Here Dealers (NABD).

As an industry veteran, related finance company pioneer and leading voice in the segment, Shilson believes that the time is right for more new-car dealers to add a BHPH operation — especially considering the state of the used-car market.

“Profit opportunities for franchise dealers in BHPH have never been greater,” Shilson said. “Learning the important differences and synergies between operating a franchise store and being successful in the BHPH ‘finance business’ is the objective of this seminar.”

Heasley plans to cover capitalization, inventory, deal structuring and the use of GPS and starter interrupt technology, as well as advanced portfolio management strategies, including the sale of receivables. He told F&I and Showroom that the seminar will cover the upside and potential pitfalls of buy here, pay here.

“All your bases are covered: sales, financial and accounting,” Heasley said. “That’s why we are honored to partner with Ken Shilson, a recognized icon in the BHPH industry for many years. His experience at the street level, from an accounting perspective, will set our attendees on the right course for a successful operation.”

Industry Summit 2011 includes the F&I Conference and Expo, Special Finance Conference and Vehicle Service Contract Administrators Conference. Dealers and agents can add Buy Here, Pay Here for Franchised Dealers to their full-conference pass for a nominal fee of $49. To register or for more information, visit IndustrySummit.com or call 800-576-8788.

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Industry Summit Competitions – Do You Know Someone who Qualifies?


The 2011 Industry Summit is only two months away and announcements have already been made about two exciting opportunities for Automotive Dealerships and F&I Managers. The first is the F&I Dealer of the Year award which is sponsored by Resource Automotive.

F&I Dealer of the Year

Who is Eligible?
ANY dealership with a highly profitable F&I department that can also demonstrate a commitment to regulatory compliance, ethics and a customer-focused sales and F&I approach to doing business.

Who Can Place a Nomination?
Dealership employees, general agents, and F&I product and service providers.

5 Initial Pacesetter Finalists
F&I Showroom will select five ‘Pacesetters of the Year’ (also sponsored by Resource Automotive) who will each win a two-night stay at the Las Vegas Hilton. They will then be honored during a special ceremony held during the Industry Summit scheduled for September 26th through the 28th.

One Grand Price Winner
One of the five selected Pacesetter Finalists will be named F&I Dealer of the Year and appear on the cover the F&I and Showroom’s October issue.

Nomination Deadline?
Friday, August 12, 2011 – So make sure to get your nominations in soon because mid-August will be here before we know it.

Where to Obtain and Submit your Nomination
To download an entry form and obtain information on where to submit your nominations, please visit F&I and Showrooms “2011 F&I Dealer of the Year” webpage at http://www.fi-magazine.com/Content/2011-F-I-Dealer-of-the-Year.aspx

The next competition, called the F&Idol Contest, is new this year and is sponsored by Innovative Aftermarket Solutions (IAS) and powered by SmartEye.

F&Idol

Who is Eligible?
F&I Managers with the best presentations in the following categories: Vehicle Service Contract, GAP, Tire and Wheel, Key Replacement, and Theft Deterrent.

Who Can Enter?
Any F&I Manager with a good video camera and a GREAT closing technique.

One Finalist per Category to be Selected
An esteemed panel of Judges will be selecting one finalist per category, and include:

  • Bob Corbin, president and CEO of IAS
  • Gregory Arroyo, executive editor of F&I and Showroom
  • Marv Eleazer, F&I columnist for F&I and Showroom and F&I professional at Langdale Ford
  • Ron Reahard, president of Reahard & Associates, Inc.
  • Steve Veldkamp, training director for Great Lakes Companies
  • Alan Miller, senior vice president of sales at CNA National
  • Robert Harkins, president of RAH Consulting
  • Randall R. Crisorio, president and CEO of United Development Systems

Each finalist will be honored in a special ceremony held at the Industry Summit, and receive a $1,000 cash prize, free airfare, hotel accommodations and a free pass to the 2011 Industry Summit. Each Finalist will also appear on F&I Showroom’s website along with their video’s as well as the magazine’s special conference issue in September.

One Grand Price Winner
One of the five finalists will be chosen as the Grand Prize winner and will receive the F&Idol trophy and an additional $2,500 cash prize. Finally, the grand prize winner will be profiled in F&I and Showrooms October 2011 issue.

Entry Deadline?
Friday, August 12, 2011 – So, just like I said for the F&I Dealer of the Year nominations, make sure to get your nominations in soon because mid-August will be here before we know it.

How to Submit your Entry’s
Entries can be recorded using an Android Phone, iPhone, Flip video camera, iPad, Webcam or any other video recording device and then uploaded to the contest site. Please visit the following site for details and additional information, https://www.fandidol.com/Default.aspx

So put your thinking caps on to select the best potential dealership candidate for the F&I Dealer of the Year award and release that creativity if you are planning on submitting a video of how well you can present your favorite F&I products.

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F&I Dealer of the Year: Call for Nominations


F&I and Showroom magazine is now accepting nominations for its F&I Dealer of the Year award. Sponsored by Resource Automotive, the award is handed out annually to a dealership touting a highly profitable F&I department that also demonstrates a commitment to a customer-centric F&I process.

Dealership employees, general agents, F&I product providers and technology makers are encouraged to nominate their dealerships and customers for the award. Entries must be received by Aug. 12, 2011.

“We’ve had mega dealer groups, small dealer groups and single-point stores as past winners,” said Gregory Arroyo, the magazine’s executive editor. “We’re simply looking for a high-performing F&I department that can show us a commitment to regulatory compliance, ethics and a customer-centric sales and F&I process. If that’s your dealership, then nominate it today.”

Past winners of the award include Tuttle-Click Automotive Group, Pro Chrysler Jeep, The Suburban Collection and Riverside Auto Group.

The magazine will first select five F&I Pacesetters of the Year (also sponsored by Resource Automotive), which will serve as finalists for the coveted F&I Dealer of the Year trophy.

Pacesetters will receive a two-night stay at the Las Vegas Hilton, where they will be honored during a special ceremony during the magazine’s annual Industry Summit, scheduled for Sept. 26-28.

Those selected also will be profiled in the magazine’s special conference issue. One finalist will then be named F&I Dealer of the Year and will appear on the cover of the magazine’s October 2011 issue.

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F&I Conference, Special Finance Conference To Join Forces For Industry Summit 2011


TORRANCE – The publishers of F&I and Showroom and Special Finance Insider have announced that SFI’s Special Finance Conference, traditionally held each August in Dallas, will join the eighth annual F&I Conference and Expo at Industry Summit 2011 this September in Las Vegas.

Greg Goebel, publisher of SFI and Auto Dealer Monthly, is widely regarded as the nation’s leading special finance trainer. The Special Finance Conference’s educational slate is designed to offer an unrivaled subprime auto finance education. Goebel, along with experts from top finance companies and suppliers, offers instruction ranging from basic operations to advanced deal structuring, benchmarking and more.

“I am excited for our two companies to join forces in order to hold what should be the premier event in automotive finance — whether it be for prime or subprime credit,” Goebel said. “This absolutely guarantees there will be something for everyone — there is no way to come and not improve your business!”

David Gesualdo, show chair of Industry Summit and publisher of F&I and Showroom, agreed. “The Special Finance Conference is, without a doubt, the leader in the subprime auto finance segment,” he said. “We are honored to welcome Greg to Industry Summit 2011. Having SFC and FIC under one roof will indeed make this the premier event in our industry.”

Industry Summit 2011, which also will include the annual Vehicle Service Contract Administrators Conference, will be held Sept. 26–28, 2011, at the Las Vegas Hilton. Registration is expected to open soon. Attendees can visit Industry Summit website to sign up for e-mail updates.

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