Tag Archive | "GWC Warranty"

GWC Warranty Names New Chief Revenue Officer


WILKES-BARRE, Penn. – GWC Warranty, the best-in-class provider of used vehicle service contracts sold through automotive dealers, has appointed Brian Stach as the company’s new Chief Revenue Officer.
In his role, Stach will oversee all of GWC Warranty’s field sales operations, including a nationwide team of Area Vice Presidents, Dealer Consultants and Trainers.
 
“Brian is a proven leader with a long track record of fostering highly engaged, successful sales teams focused on flawless execution and best-in-class customer service. Because of this, we believe that Brian is an ideal fit to lead GWC Warranty’s talented, industry-leading sales team,” said GWC Warranty CEO & President Rob Glander.
 
Stach, a St. Mary’s University of Minnesota graduate, joins GWC Warranty following more than 15 years of successful sales management experience. Throughout his career he has spearheaded results-driven initiatives at numerous organizations such as CareerBuilder, Yahoo! and DialogTech. Most recently, he served as the Vice President of Sales for Internet Brands.

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GWC Warranty Names New Chief Revenue Officer


WILKES-BARRE, Penn. – GWC Warranty, the best-in-class provider of used vehicle service contracts sold through automotive dealers, has appointed Brian Stach as the company’s new Chief Revenue Officer.
In his role, Stach will oversee all of GWC Warranty’s field sales operations, including a nationwide team of Area Vice Presidents, Dealer Consultants and Trainers.
 
“Brian is a proven leader with a long track record of fostering highly engaged, successful sales teams focused on flawless execution and best-in-class customer service. Because of this, we believe that Brian is an ideal fit to lead GWC Warranty’s talented, industry-leading sales team,” said GWC Warranty CEO & President Rob Glander.
 
Stach, a St. Mary’s University of Minnesota graduate, joins GWC Warranty following more than 15 years of successful sales management experience. Throughout his career he has spearheaded results-driven initiatives at numerous organizations such as CareerBuilder, Yahoo! and DialogTech. Most recently, he served as the Vice President of Sales for Internet Brands.

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GWC Warranty Adopts Local Classroom


WILKES-BARRE, Penn. – GWC Warranty, the best-in-class provider of used vehicle service contracts and related finance and insurance products sold through automotive dealers, recently adopted the 6th grade classroom of Colleen Franchi at Wilkes-Barre’s Dodson Elementary School.
 
In adopting Mrs. Franchi’s class, GWC employees banded together to make monetary donations and collect school supplies for the class of 56 students. GWC Warranty also provided a 100% match of employees’ donations.
 
All the donations combined to meet Mrs. Franchi’s goal of supplying her class of many underprivileged children with the notebooks, folders, pencils, backpacks and more that they will need throughout the school year.
 
Pictured in the attached photo (from L to R): James Geiger, principal, Dodson Elementary School; Colleen Franchi, 6th grade teacher, Dodson elementary; Kelli Vinciarelli, executive assistant, GWC Warranty; and Sarah Lanning, business processor, GWC Warranty.

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GWC Warranty Introduces Major Product Enhancements For Agents And Their Dealers


WILKES-BARRE, Penn. – GWC Warranty, the best-in-class provider of used vehicle service contracts and related finance and insurance products sold through automotive dealers, has introduced enhancements to its existing product suite as well as three exciting new offerings. All are designed to provide agents more chances than ever before to be more valuable to their dealers by turning high-mileage inventory into high-profit opportunities.

“We are always looking for ways to improve the products we provide our agents and their dealers, and after gathering their feedback and analyzing the market, we feel we have enhanced our offering to provide them supreme value,” said Mike Melby, GWC Warranty Vice President of Strategy and Business Development. “At GWC, our promise to agents is to help them become more valuable to their dealers by turning high-mileage inventory into high-profit opportunities. We feel these new and improved products achieve just that.”

Enhancing GWC Warranty’s primary service contract offering are several upgrades to expand eligibility, beginning with inclusion of vehicles dating back 20 model years. GWC will also provide coverage for commercial use vehicles as well as additional makes like Alfa Romeo, Land Rover, Porsche and Smart Cars. The coverage expansion also includes popular models such as Audi A8, Volkswagen Phaeton and more. GWC’s primary service contract products also now include coverage on select hybrid components and an optional Advanced Technology Package that covers factory-installed back-up cameras, blind spot sensors, lane departure warning systems, voice-activated commands and more.

Several new enhancements aimed at preserving CSI are also now available to agents and their dealers. Agents and their dealers now have new, longer term options of five years, 60,000 miles for used vehicles and six years, 125,000 miles for near-new vehicles still under basic factory warranty. These longer terms will help dealers better protect customers throughout their entire ownership experience. New benefits such as enhancements to roadside assistance, rental car reimbursement and trip interruption benefits are available on all plans, including Powertrain, to offer a superior customer experience and help protect dealers’ reputations.

In addition to improving its existing product suite, GWC also introduced three new products for high-mileage customers.

First is a Certified Pre-Owned Program that offers a limited warranty and corresponding marketing program to help dealers expand the benefits of CPO to higher-mileage inventory that falls out of their factory CPO programs. Terms of 90 and 180 days are available on vehicles with up to 200,000 starting miles dating back up to 20 model years. All Certified limited warranties also come with roadside assistance and reimbursement for rental cars and travel and lodging.

Also new to the GWC product suite is a five-year, 100,000-mile Limited Powertrain product, which provides dealers the opportunity to profit from a VSC sale on deals with limited financing. Unlike similar products in the marketplace, GWC’s Limited Powertrain product does not have a waiting period. Coverage is available on vehicles with up to 150,000 starting miles dating back 15 model years, including many highline vehicles. Roadside assistance and rental car reimbursement are also included with the Limited Powertrain product.

The third new member of the GWC product offering is a Service Lane Program. This new product brings high-mileage service contract sales opportunities to dealers’ service departments with coverage options on vehicles with up to 200,000 miles dating back 20 model years. Terms of 12, 24, 36 and 48 months are available on GWC’s Premier and Ultra coverage levels. No inspection is required with GWC’s Service Lane offering, and coverage includes full roadside assistance, rental car reimbursement and trip interruption benefits.

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GWC Warranty Releases Fifth Video In Award-Winning Behind The Wheel Dealer Story Series


WILKES-BARRE, Penn. – GWC Warranty, the best-in-class provider of used vehicle service contracts and related finance and insurance products sold through automotive dealers, has released the fifth video in the award-winning Behind The Wheel dealer story series.

The latest release in the Behind The Wheel series features Safeen Motors, an independent dealership in Garland, Texas owned and operated by two former Iraqi refugees. The story of Safeen Motors is an inspiring tale of the American dream as told by two motivated business owners who use their memories of time spent in refugee camps and their appreciation for their opportunities in America as motivation to never take any customer for granted.

Behind The Wheel continues to uncover and document impactful stories of dealers and their unique paths to success,” said GWC CEO and President Rob Glander. “The story of Safeen Motors is especially inspiring given the fact that these two owners persevered through unspeakable circumstances to today run a thriving used car dealership.”

Behind The Wheel, winner of a 2015 Automotive Communication Award, pulls back the curtain to unveil the people and communities that make dealers successful. Each dealership’s story also delves into how GWC Warranty’s best-in-class service, products, training and technology align with dealers’ missions to operate reputable, successful businesses.

To view the story of Safeen Motors, as well as past Behind The Wheel videos, visit the GWC Warranty website at www.GWCwarranty.com/BehindTheWheel.

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GWC Warranty Introduces Improved Coverage Lookup Tool


WILKES-BARRE, Penn. – GWC Warranty, the best-in-class provider of used vehicle service contracts and related finance and insurance products sold through automotive dealers, has improved its online coverage lookup tool to better assist drivers in obtaining critical vehicle service contract information.

As part of GWC Warranty’s promise to deliver best-in-class customer service to dealers and their customers, the coverage lookup improvements include both aesthetic and functional enhancements designed to help drivers quickly find coverage information they need. A redesigned layout makes it easier to enter required information while downloadable electronic contracts provide drivers an added level of detail about their coverage.

With the availability of electronic contracts through the coverage lookup tool, customers simply need to enter their last name along with either an ID card number or the last six digits of their VIN. Providing this information will initially display a coverage snapshot with mileage, coverage level, dealership, expiration and term information. A new coverage details link is also now available, which will provide drivers with a soft copy of their contract where they can find additional terms, conditions, policies and component coverage information.

The enhanced coverage lookup tool is the latest in a series of technology enhancements GWC Warranty has introduced to help provide a best-in-class customer service experience to dealers and their customers. In addition to resources such as the Dealer Portal and the GWC Warranty Dealer App for iPads, the company also introduced a new website in 2016. Each technology enhancement was designed with the intention of making service contracts seamless, intuitive and easy-to-use for dealers and their customers in a way that aligns with GWC’s No Worries, Just Drive experience.

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