Tag Archive | "F&I Products"

GWC Warranty Appoints Strategic Brand Manager


WILKES-BARRE, Pa. — F&I product provider GWC Warranty today announced the addition of Emily Dwyer as its new strategic brand manager.

As a member of the marketing department, Dwyer will be responsible for developing strategies that increase GWC’s brand awareness and value among new and existing GWC partners.

Dwyer brings to this role more than seven years of experience in brand development. Prior to joining GWC Warranty, Dwyer was the Brand Strategist for Sweda Advertising in Clarks Green, Pa., where she oversaw brand positioning, art direction, copywriting, audio/video production, social media management, public relations, event planning and more for a variety of agency clients.

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RouteOne, MaximTrak Streamline F&I Process With New Functionality


FARMINGTON HILLS, Mich. — Product documents from the 110-plus F&I product providers connected to MaximTrak’s sales and F&I solution can now be included in RouteOne’s econtracting package for a single, electronic consumer signing ceremony, RouteOne announced today.

Designed to deliver a streamlined process to enhance the customer experience, the new functionality enables a fast, easy, and secure consumer signing experience and the distribution of all F&I products from a single portal.

“This is just one of many exciting ways RouteOne and MaximTrak are aligning our combined technologies to benefit our dealer customers by bringing the “F” and the “I” together for one cohesive user experience,” said Imran Mussani, MaximTrak’s vice president of product development and operations.

RouteOne acquired MaximTrak in December 2016. Since then, according to officials, the two companies have been working to unify their technologies to innovate the sales process and deliver on the vision of a complete sales and F&I solution that meets OEM, dealer, and consumer needs — “anytime, any place, and on any device.”

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APCO Adds Anne Bélec to Board of Directors


NORCROSS, Ga. — APCO Holdings Inc., the parent company of the EasyCare and GWC brands, announced the addition of Anne Bélec to its board of directors.

Bélec brings extensive experience in brand management. She spent 24 years with Ford Motor Co., where she served as director of Global Marketing for the automaker, as well as president and CEO of Volvo Cars of North America and president of sales operations for Volvo Car Corp. in Sweden.

“Anyone who is fortunate enough to have crossed paths with Anne knows her as one of the most highly-effective leaders and marketing experts in the automotive industry,” said APCO Holdings Chairman Larry Dorfman. “We are really excited and honored to have her join our board of directors. Her presence on the team will undoubtedly accelerate the fulfillment of the goals we have set for helping our customers succeed and our company continue to claim our place as a major player in the dealership solutions industry.”

Bélec added: “I bring experience in a variety of roles, including field experience, interacting with dealers and managing a global brand. The ultimate goal is growth, obviously, but it’s also positioning EasyCare, GWC, Covideo and SAVY, the APCO Holdings brands, as the preferred choices for consumers and dealers. We want the relationship with the dealership to be one where they want to work with us because they believe it is the best product for their customers.”

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AUL Surpasses Two Million Contracts Issued


NAPA, Calif. — AUL Corp. surpassed 2 million contracts issued, the vehicle service contract provider announced last week. Officials said the milestone makes the firm one of the top independent VSC providers in the nation.

Founded in 1990 by industry icon Luis Nieves, AUL achieved the milestone just seven years after it touched the million-policy mark in 2011. Officials said that means the firm reached two million policies issued in about a third of the time.

“We are thrilled for the accomplishment, but we are even more thankful for our amazing family of independent agents and dealers,” said Jimmy Atkinson, AUL Corp.’s president and CEO. “Without [their] help, this achievement would not be possible.”

Atkinson said one of the drivers is consumers, who are keeping their vehicles longer than ever before. Vehicles are also more complex and technologically advanced, increasing the need for added protection. “When you combine the increasing need for VSC’s with AUL’s comprehensive policies and industry-leading customer support staff, you have a business that is primed for growth,” Atkinson said.

The firm recently promoted Henry Paoli to national sales manager and brought in a fourth regional sales executive in response to the company’s strong sales.

“We have always strived to be a leader in customer service and to provide the best suite of policies in the industry. And the only way to deliver upon those high standards is to bring in the best people in the business,” said Jason Garner, AUL’s senior vice president of sales and business development. “With 2017 having been the best performing year in AUL’s history, we look forward to serving our next million customers with our never-ending dedication to hard work and integrity.”

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GWC Warranty Earns Two Workplace Recognition Awards


WILKES-BARRE, Pa. — GWC Warranty was recently recognized as a top employer both nationally and locally in the Greater Wilkes-Barre, Pennsylvania region.

GWC Warranty was recognized nationally by the National Association of Business Resources, which named the service contract provider as one of the 101 Best and Brightest Companies to Work For. The competition identifies and honors companies that “deliver exceptional human resource practices and an impressive commitment to employees.” Contestants are judged on communication, work-life balance, employee education, diversity, recognition, retention and more.

This is the first appearance for GWC Warranty on the Best and Brightest Companies to Work For list. Sister company EasyCare made the list in 2016 and 2017.

GWC Warranty was also recognized by the Wilkes-Barre Times Leader as one of the Northeastern Pennsylvania (NEPA) Best Places To Work. The firm was one of 56 employers in the Greater Wilkes-Barre region to make the list, which was voted on by readers of the daily newspaper. This was GWC Warranty’s first appearance on the newspaper’s NEPA Best Places To Work list.

“At GWC Warranty, we understand that we could not be the best-in-class provider of used vehicle service contracts without the dedicated employees who deliver our ‘No Worries, Just Drive’ experience each and every day,” said GWC Warranty CEO and President Rob Glander. “To be recognized among the top employers both nationally and here at home in Northeastern Pennsylvania is a testament to the amazing people who make GWC Warranty such a fantastic place to come to work every day.”

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American Guardian Announces 2018 Growth Plan, Promotion of Key Executives


WARRENVILLE, Ill. — F&I product provider American Guardian Warranty Services Inc. (AGWS) announced the promotion of several key executives, including the appointment of Jon A. Anderson as president and COO. The moves are part of the company’s 2018 plan to grow its marketer base, revenue, and service team. The company also revealed plans to significantly rebrand its Compass Auto VSC program.

Touting a 30% revenue increase in the last five years, the F&I product provider plans to expand its agency base by 25%, enhance and expand its service team at its corporate office as well as at its East Coast sales office. The company also plans to expand its field team. And as part of its rebranding of its Compass Auto VSC program, the company said it plans to improve the product’s eligibility, coverage, and value.

“Since our company was founded 20 years ago, American Guardian has been proud to offer a full suite of F&I products that provide excellent coverage and value, while allowing for higher profitability for dealerships,” said Anderson. “Extended service contracts, appearance protection, warranty protection, and tire-and-wheel coverage are just some of the products that American Guardian offers. We also provide reinsurance services, capital advance, and e-rating for products to help dealers become more profitable and productive.”

Anderson started as the company’s first salesperson in 1998. Since 2011, he has overseen the national sales and marketing teams as senior vice president of sales and marketing and is responsible for the company’s record growth, expansion of the sales team, and updated processes.

According to company officials, AGWS has grown its staff by 36% since 2016. Last year, it hired 32 new employees.

The company also announced the appointment of Ric Simmons as executive vice president and CFO. He joined AGWS in 2004 as CFO with an extensive background in public accounting. Simmons was promoted to senior vice president and CFO in 2011.

Also promoted was Dan Lievrouw. He was named executive vice president, CIO, and president of American Guardian Systems Inc. Lievrouw has overseen the IT operations since joining American Guardian in 2008. His role was expanded in 2011 with his promotion to vice president of IT and operations.

Lievrouw’s promotion will allow him to continue developing opportunities and technology tools that have been instrumental in American Guardian’s growth. Company officials noted that the ongoing evolution in dealership technology has increased opportunities for American Guardian’s continued expansion of services.

The company also announced that Matt Weil was promoted to vice president, general counsel, and corporate secretary. He has served as legal counsel for American Guardian Group of Companies since 2006. In 2011, his title was elevated to vice president and general counsel.

The F&I product provider also named John Wendt senior vice president of claims and underwriting. Wendt has overseen American Guardian’s call center since its inception in 1998. In 2011, Wendt’s role was expanded to include underwriting when he was promoted to vice president of claims and underwriting. Since then, his role has evolved as the company’s services and support teams have increased in size over the last couple of years.

With more 35 years in the industry, Wendt has continually provided expertise and steady guidance to the increasingly demanding call center, the company said. With his promotion, he will continue to oversee the busy claims area while assisting the company in other areas.

Lastly, the company noted that one of its new hires in 2017 was Jim Fisher, who serves as assistant vice president of dealer programs. He is responsible for finding, analyzing, and recommending programs that American Guardian’s agents can market to their dealership customers in the automotive, RV, powersports, marine, and commercial trucking industries.

Fisher was a nine-time winner of the Chrysler Award of Excellence and won Ford Motor Co.’s coveted President’s Award. He has trained more than 7,000 automotive salespeople over the course of his more than 40-year industry career.

“We offer great products and services at American Guardian,” Anderson said. “I believe that American Guardian will lead the industry by offering unparalleled service, focusing on continuous improvement, and not only meeting but exceeding the expectations of our partners and customers.”

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