Tag Archive | "F&I Express"

F&I Express Wins Dealers’ Choice Award for F&I Technology


DALLAS – F&I Express today announced it has won a prestigious “Dealers’ Choice Award” from the publishers of Auto Dealer Monthly Magazine and its sister publications F&I Magazine and Showroom Magazine. F&I Express won a Gold Award in the F&I Technology category.

This is the 11th year for the Dealers’ Choice Awards, and it is the first year for the F&I Technology category. Creation of the F&I Technology award underscores how quickly F&I Technology is evolving and transforming the entire F&I process.

F&I Express was recognized for providing online connectivity for automotive retailers and providers of aftermarket auto insurance and other ancillary products. Traditional F&I processes too often still rely on 5-ply forms, antiquated product brochures and printer technology from the early 1960s. By connecting F&I departments with their vendors online, F&I Express is helping dealers reduce the time it takes to close F&I sales, increase Customer Satisfaction Ratings and eliminate errors.

“The traditional F&I sales process is broken. No customer wants to sit in a 10 by 10 room after purchasing their dream car and fill out documents and sign multiple forms,” said Brian Reed, CEO of F&I Express. “We are helping the industry evolve to a technology-driven, customer-friendly model that is a win for customers, dealers and ancillary product providers. We appreciate the recognition from the Dealers’ Choice Awards, as it shows dealers realize we are helping automotive retailers realize the benefits of the latest technology.”

The Dealers’ Choice Awards are voted upon by dealers and dealership personnel and recognize the industry’s leading third-party vendors, suppliers and finance companies. Dealers completed lengthy online surveys, entered company names manually and rated their providers on products and services, customer support and whether they would recommend the company to a colleague.

This year’s program will include 29 categories, including two new categories: Compliance Training and F&I Technology.

Currently, F&I Express integrates the largest network of product vendors, making them easily accessible to auto retailer F&I departments. Pricing can be reviewed online and contracts can be signed and submitted electronically instead of signing five forms manually. The entire process saves time, ensures correct forms are submitted 100 percent of the time and creates satisfied customers.

Reed predicts the F&I industry will embrace technology and continue to evolve.

“Customers want to complete as much of their vehicle shopping process online as possible,” Reed said. “This includes F&I. Our goal in the coming years is to support forward thinking automotive retailers who move more of the F&I process online with technology making improvements that are in the best interests of car buyers, retailers and vendors. The best is yet to come.”

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CornerStone United Launches eContracting on F&I Express


SOUTHLAKE, Texas – F&I Express is pleased to welcome CornerStone United to its rapidly growing network of aftermarket F&I product providers, now the largest provider network in the industry. CornerStone United is one the most established service plan administrators in North America. CornerStone United’s addition to F&I Express will allow dealers the ability to eRate, eContract, and eRegister all of their aftermarket F&I products. Initially, all automotive products, including the CornerStone United Extended Service Contract, GAP, and Tire and Wheel products, will be available. Not only will dealers have the ability to electronically prepare their aftermarket contracts via F&I Express, but dealers will also have the ability to prepare their remittance for all products processed on F&I Express.

“CornerStone United represents a quality F&I product provider that has great agent relationships throughout the United States,” said Brian Reed, President and CEO of F&I Express. “The addition of CornerStone United to the F&I Express network will now allow its many dealers another option of how they can prepare and remit their business electronically in an easy, fast, and errorless manner,” added Reed.

“With F&I Express being the leader in providing technology solutions to F&I departments, we are very pleased to be integrated with their platform,” said Ted Thompson, Senior Vice President of CornerStone United. “We continually strive to make it as easy as possible for our dealers and agents to do business with us. Integrating with F&I Express is a huge step towards reaching that goal.”

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Service Payment Plan, Inc. Is Now Integrated with F&I Express eContracting Platform


SOUTHLAKE, Texas – Intersection Technologies Inc. – F&I Express® is pleased to welcome Service Payment Plan, Inc. (SPP) to its ever-expanding, network of aftermarket F&I providers. SPP’s addition to F&I Express will allow dealers on the SPP dealer network, the ability to eRate, eContract and eRegister all of SPP’s payment plan contracts.

Founded in 1983, SPP is the largest service contract payment plan company in the industry, and offers programs to independent service contract providers and manufacturers, throughout the United States and Canada. Customers, whether paying cash, outside financing, or limited financing can benefit from 0% interest payment plans for vehicle service contracts. SPP offers their customers the ability to finance the purchase of their aftermarket products, turning a no into a yes.

“Service Payment Plan, Inc., has been in business for over 30 years, and has been providing consumers a way to buy vehicle service contracts without raising the cost of their car payments. SPP is a fantastic addition to F&I Express,” said Brian Reed, President and CEO F&I Express. “With F&I Express, SPP can now offer consumers an easy, error-free financing process to help speed the vehicle delivery process, thus improving the whole buying experience.”

“The integration of SPP and F&I Express will help insure all contracts are submitted timely to the service contract administrators and SPP as well as improve accuracy in the F&I office. Customers and F&I managers will appreciate how quickly the sale and the paperwork can be completed,” said Bob Hymen, President, Service Payment Plan, Inc.

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Maximus Auto Group Joins the F&I Express eContracting Platform


SOUTHLAKE, Texas – Intersection Technologies Inc. – F&I Express® is pleased to welcome Maximus Auto Group to its ever-expanding, network of aftermarket F&I providers. F&I Express provides its dealers access to all of their providers to eRate, eContract, eSign, and eRegister all of their aftermarket F&I products efficiently and easily from one place. Maximus Auto Group’s addition to the F&I Express eContracting platform will contribute to the overall industry march towards 100% electronic contracting of all F&I products.

Founded in 2003, Maximus Auto Group is recognized as a highly motivated, service-oriented organization, committed to serving their customer’s needs. With a full line of value-added, low-cost aftermarket products and responsive professional services, Maximus has established itself as a leader in client-targeted, superior products.

“Maximus Auto Group has an outstanding reputation for providing quality products and services and will be a true asset to the F&I Express eContracting platform,” said Brian Reed, President and CEO, F&I Express.

“We’ve always made customer service our top priority, and we partnered with F&I Express with that in mind,” said Dean Harrison, president and founder of Maximus Auto Group. “The eContracting platform will complement our existing customer service technologies such as our online claims filing system and our mobile app, MyCar Mobile.”

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F&I Express® Names Roger Hilterbrandt Executive Vice President of Sales and Marketing


SOUTHLAKE, TX – Intersection Technologies Inc. – F&I Express® is pleased to announce that Roger Hilterbrandt has joined the Executive Team as Sr. Vice President of Sales and Marketing. Roger will be joining the Executive Team that consists of Brian Reed – CEO, and Rich Apicella – Executive Vice President. In Rogers’ new role he will spearhead the company’s efforts roll out F&I Express to thousands of dealerships across the United States.

“I’m excited to join F&I Express because I believe this company is uniquely positioned to revolutionize the way aftermarket products are presented and transacted in the F&I office of a dealership, with innovative solutions that will dramatically reduce the time it takes to do both,” said Hilterbrandt. “F&I Express is poised to radically change the way aftermarket products are sold and contracted ‘gets done,’ in the same way we were able to transform the way people shopped for vehicles when I was withAutoTrader.com.”

“The addition of Roger Hilterbrandt to the Executive Team at F&I Express really positions the company well as we provide technology and business solutions to dealers, aftermarket administrators, aftermarket agents, menu company’s and lenders” said Brian Reed. “We have a proven technology platform with many satisfied customers and with the addition of Roger and his proven abilities to build world class sales organizations, we expect to continue to create many new satisfied customers” Reed added.

Hilterbrandt brings 25-plus years of executive-level automotive marketing, sales and business development experience to F&I Express. Previously he served as Vice President of Sales for AutoTrader.com, where he directed a team of over 600 sales personnel and was instrumental in growing the online car-shopping powerhouse’s revenues from $170 million to over $700 million. Prior to AutoTrader.com, Hilterbrandt was President and CEO of a major, Internet-based finance lead partner of LendingTree.com and E-LOAN. He also served as National Sales Manager at Reynolds and Reynolds, directing over 175 sales and service professionals and the company’s OEM relationships.

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F&I Express® Adds American Guardian Warranty Services to its Network of Aftermarket F&I Product Providers


SOUTHLAKE, Texas – Intersection Technologies Inc. – F&I Express® has added American Guardian Warranty Services (AGWS) to its aftermarket F&I eContracting platform. AGWS is an innovative provider of administration services for dealers and marketers offering vehicle service agreements, limited warranties and a variety of environmental and aftermarket products across the United States.

Formed in 1998, American Guardian Warranty Services, Inc. was started with over 60 years of combined experience in the extended service contract industry. American Guardian Warranty Services, Inc. lays the groundwork for the innovative, creative and fresh approach to the business. AGWS full suite of aftermarket F&I products is available on the F&I Express platform.

With over 16 years in the business, American Guardian has been leading the industry with their innovative ideas and approach,” said Brian Reed, President and CEO of Intersection Technologies. “They will be a welcomed asset giving dealers more choices to eContract their aftermarket F&I products.”

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