Tag Archive | "Empire Dealer Services"

EFG Companies Recognizes Two Agents for Raising the Bar in Dealership Engagement


DALLAS –  EFG Companies, the innovator behind the award-winning Hyundai Assurance program, recently hosted its 9th National Agent Council, honoring Empire Dealer Services with the Annual Top Agent Award and Auto Method with the Rising Star Award.

This marks the third time the Principal Owners and Founders of Empire Dealer Services, John Kane and Edward Adamson, have won the Top Agent Award. EFG Companies’ Annual Top Agent Award is determined by overall product production performance, effective training, and comprehensive achievements throughout the year.

“Empire Dealer Services maintains a strong, collaborative partnership with both EFG and the agency’s dealership partners,” said Adam Ouart, Vice President, EFG Companies. “Through their dealer partnership model, Empire Dealer Services has delivered effective programs and training, resulting in significant year-over-year gains in average dealership PRU and product penetration for the past three years.”

This is the first year for EFG to honor an agent with the Rising Star Award, which was created to recognize the achievements of those agents who make the largest strides when it comes to improving their value proposition with their dealer clients. EFG chose Auto Method because of their commitment to improving dealership operations. With EFG’s active engagement, Auto Method has achieved a 38 percent average for VSC penetration, and increased appearance protection penetration by 21 percent, generating an average of $277 dealership PRU.

Hosted in the spring and fall of each year, EFG’s National Agent Council is designed to provide a collaborative environment in which agents can formalize their strategies to better serve their dealer clients, improve F&I performance, and increase dealer profit.

This year, EFG’s premier agents from across the United States attended a four-day roundtable at the historic Hotel del Coronado in San Diego, CA, review current industry trends and challenges, share best practices and discuss new product innovation.

“The purpose behind our agent council is to ensure EFG’s ongoing support for our agents’ long-term business goals, said Eric Fifield, Executive Vice President, EFG Companies. “Twice a year, we meet as a group with our top agents to dissect market trends, map agent progress, and evaluate how EFG can continue to accelerate their success.”

Posted in Auto Industry NewsComments Off on EFG Companies Recognizes Two Agents for Raising the Bar in Dealership Engagement

Tom O’Neil to Lead Coaching & Development Panel at Agent Summit


LAS VEGAS — Agency principal Tom O’Neil will serve as moderator for a panel devoted to coaching and F&I development at Agent Summit, organizers announced. The event will be held May 9–11, 2016, at the Venetian Palazzo Las Vegas.

The panel, “Building a Team Theme for Prosperity,” will begin at 4:00 p.m. on Tuesday, April 10. O’Neil and his team will discuss how the installation of a new agency, F&I process and product suite can be derailed by a loss of focus and loyalty to former providers at the dealership level.

“How does an agent earn absolute, unconditional buy-in from a new client?” asked David Gesualdo, show chair and publisher of Agent Entrepreneur and F&I and Showroom. “It’s an important topic and one that I applaud Tom and his panel for tackling head-on.”

O’Neil is the founder and executive manager of O’Neil Financial Services Agency in Westerville, Ohio. He will be joined by panelists Jimmy Atkinson of AUL Corp., John Kane of Empire Dealer Services, Arkansas F&I’s Lewis Matthews Jr. and John Vecchioni of United Car Care Inc. (UCC).

“Getting the dealer to sign up is only the first step in a long-term F&I relationship. The real work is the ongoing coaching and development of each player, manager and the owner of each dealership,” O’Neil said. “If you cannot coach and develop every member of the team to buy in and execute your plan, the F&I numbers will not be there and you will not be there!”

Registration for Agent Summit is now open at the event’s website as well as by phone, fax and email. Attendees who register by April 4 will enjoy a $100 discount.

To inquire about sponsorship and exhibition opportunities, contact Eric Gesualdo via email hidden; JavaScript is required or call 727-612-8826.

Posted in Summit UpdatesComments (0)