Tag Archive | "ECP"

Agent Summit V Wrap Up

To all who attended – thank you for making Agent Summit V the best yet. Since its inception, the number of attendees has increased with each passing year – and with close to 900 attendees, this year was no exception. Agent Summit was launched in 2010 and was designed to provide Independent Agents, who serve as an extension of F&I product providers, with a forum to come together to network, share and learn. Today, many now regard Agent Summit as the one must-attend industry event of the year. This year’s show highlighted the latest training techniques and addressed the newest trends and most pressing challenges that Agents face as they serve their dealer clients.

Attendees were welcomed to the show’s upscale new location at the Venetian Palazzo. Complete with cobblestone streets, footbridges over canals, blue skies, and gondolas, attendees couldn’t help but feel as if they had just stepped off the plane in Venice, Italy. Jaws dropped as Agents who had taken advantage of the Agent Summit room block entered their stunning suites. Words like “lavish” and “spectacular” were heard describing the Palazzo as Agents arriving on Sunday evening gathered for welcoming cocktails.

Much like the Palazzo’s five star reputation, show sessions featured “five star” industry experts with every detail of the show sessions ultimately spelling “Profit!”

The third annual Reinsurance Symposium once again preceded Agent Summit; this year featuring two expert speakers. Greg Petrowski, senior vice president, GPW and Associates Inc., and a veteran speaker at Agent Summit, returned to the stage, and was followed by Brian Feldman, executive vice president, Spencer Re – a seasoned executive who has been a part of just about every facet of the reinsurance space.

With more than 20 years of industry experience each, Petrowski and Feldman shed light on the often confusing benefits of controlled foreign corporations (CFCs) and non-controlled foreign corporations (NCFCs).

At the conclusion of the half-day Reinsurance Symposium, Randy Crisorio, president and CEO, United Development Systems Inc. (UDS), and returning advisory board chair, got the show underway with the official opening address.

This year’s show focused on four major areas, 1) Selling to dealers; 2) Training; 3) Coaching and development; and 4) Technology. Each topic was explored first in an individual feature presentation, and was then followed by a panel session.

Morning presentations featured strategies for closing more business and practical steps for getting in front of dealers. Jimmy Atkinson, COO, AUL Corp, stated, “You have to look at a dealer’s DNA – ‘Dealership Needs Analysis’ so you can provide them with products and solutions to meet those needs. This requires pre-call planning and a targeted presentation.” His mantra for agents was “Be prepared. Be flexible. Be confident.” AE readers can look forward to Atkinson’s further expansion of this topic in an upcoming issue.

Days one and two closed with a cocktail reception in the Expo Hall. Throughout the show, crowds filled the expansive Expo area as agents took advantage of the buffet of networking opportunities. With more than 75 tabletop exhibitors and just shy of a hundred sponsors, the exhibit hall was full to overflowing. Exquisite breakfasts and lunch were served alongside the Expo Hall, thanks to show sponsors.

Known as the “World Greatest Closer,” keynote George Dans jump-started day two out with a bang. Dans was a whirlwind of energy, as he crossed the stage, leaving a flurry of excitement and emotion in his wake. He shared personal stories of both success and failure. In his fast paced, energetic address, Dans got the audience pumped up with a revitalized enthusiasm for closing every single deal. He encouraged attendees to be at the top of their game, “We become what we think about all day. You need to say to yourself, ‘I’m good. I’m gifted. I’m talented. Fear, doubt and worry are behind me.’” Dans urged attendees to step out of their comfort zone and to change their way of thinking so they could come out not just ahead, but at the front of the pack. After his presentation, Dans signed hundreds of copies of his book, Just Close It… Ask and You Shall Receive, which were available to all attendees.

Day two also featured two sessions on training, which emphasized the foundational importance of establishing good relationships in order to get buy in from all parties. The sessions covered themes, frequency, and the needs of retail personnel in service, sales, desking and F&I management.

“As an agency,” stated Ron Reahard, president, Reahard & Associates Inc., “you have to help your F&I managers address the challenges they face on a daily basis, and give them the skills, the knowledge, and the confidence to be successful… Performance doesn’t improve because you or a dealer demands it, it gets better because you put a plan in place to ensure it happens.”

A panelist urged, “Make sure the dealer and GM see you as a partner, and know that you are there to make them better.”

Joe St. John, director of training, Innovative Aftermarket Systems (IAS), and seasoned academic, delivered the feature presentation on coaching and development titled, “Xs and Os – Brain Science for Better Coaching.” This dynamic presentation was definitely an audience favorite. St. John’s unconventional yet proven approach focused on the “why” that drives a customer’s decision to make a purchase. He used a lively combination of humor, experience, and science to demonstrate how to reframe common scenarios for success and forge a unique roadmap for the road to the sale.

The coaching and development panel session explored topics ranging from dealing with underperforming veteran F&I managers, strategies for facilitating collaboration between the sales department and F&I, and how agents can ensure their efforts are recognized by dealers. ”Communication,” urged panelists, “is key.”

After a lunch that rivaled any Vegas hot spot, names were drawn for two $500 gift cards, courtesy of Old Republic Insured Automotive Services, and two weeklong deep-sea fishing trips, thanks to Performance Automotive Management. The lucky recipients of the gift cards were Glen Tuscan, president, Dealer Commitment Services, and Greg Liverett, vice president of marketing, SGI Services. William Kelly, partner, Automotive Development Group, and Anna McMillan, president, The Milby Group, were thrilled to win the fishing trip prizes.

Jim Maxim Jr., president, MaximTrak, showed agents how to use cutting edge technology to set themselves apart from the competition, increase profits and operate more easily and efficiently. In addition to examining today’s technology landscape in industries across the board, he presented innovative technology solutions for agents and explained how they could be integrated into everyday business.

The technology panel session dissected topics ranging from the impact of compliance on menu usage, to data analytics, and the increasingly popular move towards customer driven presentations in F&I. Panel members were in agreement that in any type of business, you can’t manage what you can’t measure.

The day concluded with a drawing for a Surface Pro 3 sponsored by Endurance Dealer Services. Tom Clark, the owner of Prosperity Dealer Services, was named the prizewinner.

Day three of Agent Summit ushered in the second annual agent principal only session, featuring round table discussions during a sponsored breakfast. The new format was informative and engaging with top agents brainstorming solutions for common issues agents face in their day-to-day business operation. Agents entered the room on high alert as they scanned topics by table to decide which one was most relevant to them. After thoughtful collaboration, each table captain shared their group’s recommendations for making the most of the given challenges. Discussion topics included selling in the service drive, provider relations, dealer expectations, effectively managing a remote sales force, staffing, competition and more. As one table captain took the podium, he pointed out the vast amount of wisdom and experience in the room, stating that his table alone represented more than 81 years of collective industry experience.

Show sponsor, ECP, ended the third day by sending several attendees home with new timepieces. Tension filled the room when names were drawn for the recipients of a Tissot Sailing Touch watch, a Luminox Deep Dive watch, and a Rolex Explorer II. Derek Doberstein, account executive, Back End Builders, took home the Tissot; Brian LoBaugh, partner, Auto Group Services pocketed the Luminox; and Mark Swannie, president, Karbiz took home the grand prize Rolex.

At the end of the show, Crisorio shared his thoughts on Agent Summit V with AE, “The feedback I’ve received is scary. We’ve set the bar so high that future Summit planning will be challenging. Nonetheless, I was told over and over again that Agent Summit V was the best industry event EVER! That says it all and is a credit to the industry professionals that left their knowledge and talent on stage.”

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ECP to Sponsor Agent Principal Giveaways

LAS VEGAS – The fourth annual Agent Summit, scheduled for March 10-12, 2014 at Caesars Palace in Las Vegas, is quickly approaching. And Entire Car Protection (ECP) is sponsoring several giveaways that will be for Agent Principals only.

ECP will be giving away a Luminox Travel Alarm Clock and a Tissot Sea-Touch Dive Watch, as well as a grand prize of a Rolex Datejust II. These giveaways will be for Agent Principals only, and winners will be announced between sessions on Wednesday, March 12.

“We are very grateful that ECP is sponsoring these fantastic Agent Principal giveaways,” said David Gesualdo, show chair and publisher of Agent Entrepreneur and F&I and Showroom magazines, “These giveaways will be the icing on the cake at the conclusion of Agent Summit 2014.”

To be entered into the drawings, attendees must RSVP for the Wednesday Workshops. This exclusive event will be broken up into three workshops; the sessions will be uniquely aimed at those who run agencies, and are guaranteed to benefit all who attend. Attending Wednesday morning’s sessions will be an imperative move for all agency principals.

Click Here to Register Now!

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Regional Sales Manager

Salary & Uncapped Commissions

Since 1969, Brands You Can Trust. Over 14 thousand automobile dealers and carwash operators use ECP products, programs and services. Our heritage has been in the manufacturing, packaging and distribution of protective coatings, detailing, prep, carwash and service chemicals and supplies, and in providing the administration of product warranties and ancillary products to produce aftermarket sales opportunities and cost savings for automobile dealers and related businesses. Our annual capacity exceeds 6.5 million gallons of manufactured product, with flexible packaging options from 2 ounce bottles to 550 gallon totes with most sizes in between. Experienced chemists and laboratory personnel build, test and quality control each of over 4500 formulas. Administrative capabilities include electronic claims processing and payments, plus award winning, trained, experienced, professional “live” claims Representatives available from 9:00am to 4:00pm c.s.t. Over 160,000 square feet of facilities and more than 10,000 products in stock, plus 6 remote facilities to provide increased service and local supply.

Position Description

  • Regional Sales Manager Salary & Uncapped Commissions:
  • Have you ever imagined working with some of the nation’s most successful entrepreneurs and senior executives? We focus on offering business building profit opportunities to new and used vehicle dealers in North America.

Responsibilities of Regional Sales Manager

  • Building an additional client base by contacting top level agents and distributors offering products and services to automobile dealers.
  • Cultivating and maintaining long-term relationships with existing agents and distributors by training and consulting on opportunities to increase sales and profitability.
  • Introducing new products and programs and actively promoting sales with our clients.
  • Proposing solutions in order to achieve target goals based upon specific business and operational needs, by illuminating the economic benefits involved with participation in our products, programs and services.
  • Acting as a trusted liaison, trainer and motivator to assist their sales professionals in exceeding sales targets and goals.
  • In order to properly prepare you for this exciting and challenging career, you will take part in our comprehensive training program which focuses on product knowledge, developing proven, effective sales skills and business development tools.

We have continued to grow and expand dramatically during less than favorable economic conditions and are seeking qualified individuals to assist us in achieving our next level growth initiatives.

You will be responsible for training, consulting and development of existing clients while developing new customers from current client references and leads provided.

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Entire Car Protection (ECP)

Contact Information:

11210 Katherine’s Crossing
Suite 100
Woodridge, IL 60586
T: 800-323-3521


About Entire Car Protection (ECP)

ECP Incorporated has served automobile dealers since 1969 and is an affiliate of Daubert Industries serving multiple industries since 1935. Today, ECP has agents throughout the United States, Mexico, Canada, South Africa and continues to expand world-wide. The ECP story in recent years has been one of expansion, in terms of new markets, new products and increased acceptance through professional training on existing products and services.

ECP offers a diversified line of products and programs which include: Appearance Protection/Protective Coatings, Aftermarket Finance Products, Customer Retention Maintenance and Appreciation Programs as well as a complete line of Detailing, Prep, Service, Facility Chemicals and Supplies. Brands you can trust since 1969, as seen on over 45 million vehicles. We invite you to explore our background, our global capabilities, our years of experience and the markets we serve.

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