Tag Archive | "DMS"

CDK Global to Acquire ELEAD1ONE


HOFFMAN ESTATES, Ill. and ATLANTA — CDK Global Inc. today announced it has entered into a definitive agreement to acquire ELEAD1ONE. The value of the transaction, which was unanimously approved by CDK’s board of directors, was not disclosed.

The deal was first reported on Sunday by The Banks Report, which described the acquisition as checking off “several boxes for CDK while filling a big product hole — a viable integrated CRM platform with significant market share.” According to CDK’s press release, ELEAD1ONE works with approximately 4,000 auto dealership across North America.

“As we looked at how best to rapidly address the needs of dealers in today’s evolving marketplace, we determined that ELEAD1ONE’s centerpiece CRM offering a fully integrated suite of layered applications fit well with our diversified product offerings,” said Brian MacDonald, president and CEO of CDK Global. “In addition, ELEAD1ONE’s well-regarded customer service capabilities will complement our focus on delivering an outstanding experience to its dealer customers. We look forward to helping dealers deliver a great customer experience with our combined products and services.”

ELEAD1ONE’s automotive customer relationship management (CRM) software and call center solutions enable seamless interaction between sales, service and marketing operations to provide dealers with a customer acquisition and retention platform. According to The Banks Report, CDK is acquiring a company with annual revenue of more than $100 million.

“ELEAD1ONE dealers demand superior performance from the most advanced and integrated CRM software solution in the automotive industry,” said ELEAD1ONE Founder and CEO Hugh Hathcock. “Recognized as a clear industry leader, ELEAD1ONE has consistently developed and delivered powerful cutting-edge dealer solutions, combining CRM with our successful ELEAD1ONE Contact Center, and Fixed Ops platform.”

Judy Hathcock, founder and president of ELEAD1ONE, added, “Together with CDK, the integrated companies will leverage vast resources to continue to invest in state-of-the-art information technology, innovative software application development, and highly effective communication platforms that emphasize superior user experiences with significant measurable ROI and reporting. Together we remain dedicated to focusing on innovation, support, and delivering the highest quality technology, products, and services.”

According to The Banks Report, the deal was submitted to the Federal Trade Commission several days ago and should close within a month following a regulatory review. The FTC halted CDK Global’s acquisition of Auto/Mate this past March. The media out said it does not believe federal regulators will block this transaction.

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Auto/Mate Integrates DMS With Oplogic’s Dealer Operator


ALBANY, N.Y. — Auto/Mate Dealership Systems’ dealer management system is now fully integrated with Oplogic’s Dealer Operator CRM solution. Dealers using both offerings will benefit from the increased sales and operations intelligence shared in real time between the two systems.

“Oplogic offers a comprehensive product suite to manage leads and customer contacts to increase sales; including CRM, desking, equity mining, call tracking, ILM, compliance and direct marketing,” said Mike Esposito, president and CEO of Auto/Mate.

Auto/Mate designed its Open/Mate program using open standards to provide an affordable integration experience for third-party vendors. The more vendors that integrate with each other, the greater cost savings dealerships are able to achieve.

“We’re happy our customers have choices when it comes to dealership management system (DMS) providers,” said John Parent, president of Oplogic. “Auto/Mate’s DMS is one of the best choices for software and support, and their integration program is relatively inexpensive, so we can pass those cost savings and efficiencies directly to our dealership clients.”

Auto/Mate is a DMS vendor servicing 1,350 dealerships, including large auto groups and single-store franchises. For more information, visit www.automate.com.

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AutoLoop Achieves Reynolds Vendor Certification


CLEARWATER, Fla. — Automotive marketing solutions provider AutoLoop announced it has completed the Reynolds Certified Interface (RCI) program for the Reynolds and Reynolds POWER Dealer Management System (DMS). This new certification allows data to be exchanged safely and securely from a POWER DMS to AutoLoop’s next-generation software.

“We’re thrilled to be a designated RCI partner,” said Matt Rodeghero, AutoLoop Chief Product Officer. “Data drives everything we do, and this certification helps ensure that we can securely access the information needed to deliver the best user experience — for both dealers and their customers.”

AutoLoop offers dealers a comprehensive marketing and engagement solution through the AutoLoop Customer Engagement Suite, and the new Reynolds and Reynolds certification further enhances its offering.

“By synchronizing the AutoLoop platform and Reynolds and Reynolds products, we’re able to offer real-time access and updates for customers who use products from each organization,” Rodeghero said. “It’s a big win for everyone.”

AutoLoop is also certified as an RCI partner for the Reynolds and Reynolds ERA DMS.

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Mechanical Breakdown Protection, Inc. Partners with Provider Exchange Network


LEE’S SUMMIT, Mo. – Mechanical Breakdown Protection, Inc. (MBPI), a top rated administrator, is pleased to announce a partnership with Provider Exchange Network (PEN). This innovative technology cuts costs, increases efficiency, and adds a new element of customer satisfaction. This partnership will help the F&I office increase sales penetration and improve dealer and customer satisfaction by decreasing customer delivery time.

PEN is an electronic data exchange that streamlines the sales process by integrating the F&I product provider with the dealer’s point-of-sale system, whether through a menu or directly with the dealership management system (DMS) desking software. This unique integration approach eliminates the need for separate applications to enable eContracting for aftermarket products. Functions include electronic ratings, forms preparation and contract origination.

“MBPI’s new partnership with PEN will allow dealerships a new and effective way to offer our wide range of F&I products to the consumer. It will also eliminate the need for double entry, which makes life easier for F&I Managers.” – Barry Kindler, MBPI National Sales Manager

To learn more about MBPI, visit the website at mbpnetwork.com.

To learn more about PEN, visit the website at www.providerexchangenetwork.com.

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DealerSocket Announces Integration With FetchAQuote.com


SAN CLEMENTE, Calif. — DealerSocket’s newly launched iDMS platform for independent dealers is now integrated with FetchAQuote.com (Fetch), an electronic auto insurance service, the companies announced this week.

Independent dealers can use Fetch, which offers a large selection of nonstandard insurers that specialize in insuring customers with poor credit and bad driving histories, to help their customers secure affordable car insurance quotes in a matter of seconds, according to the companies.

“Our independent dealers often work with customers who have no insurance or are extremely difficult to insure. One of the biggest benefits of offering Fetch to iDMS users is that it helps buyers get insured quickly, cheaply and at all hours of the day. We focus on integrations that will save our dealers time and money. Fetch does both, so we look forward to a long and fruitful partnership,” said Jennifer Lee, vice president, product development at DealerSocket.

Fetch is accessible to iDMS users without a login or password. They can simply click on the “More” icon and select “Save Customers Money on Car Insurance” within the Deals module in iDMS. From start to finish, according to the companies, the entire process takes less than six minutes.

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Auto/Mate Appoints New Head of Marketing


ALBANY, N.Y. — Auto/Mate Dealership Systems has appointed Patrick Reilly as its new head of marketing, the company announced today. He will oversee the development of a corporate marketing strategy that will increase awareness of Auto/Mate’s position as a DMS provider, fulfill the company’s growth objectives and drive revenue.

“Patrick brings a wealth of marketing knowledge to this position and I’m excited to have his energy, expertise and guidance for achieving our ambitious vision for Auto/Mate’s future,” said Mike Esposito, president and CEO of Auto/Mate Dealership Systems.

The new head of marketing comes to the company with more than 25 years of professional experience in marketing research, advertising, branding, and strategy for technology companies and agencies. Before joining Auto/Mate, Reilly held senior marketing positions with CommerceHub, a cloud-based retail marketing platform, and Pitney Bowes Software, a global data, location intelligence, and customer engagement solutions provider.

“In addition to having a great product, Auto/Mate has a compelling brand, story, company culture and message,” Reilly said. “I’m looking forward to executing a strategy that will convince auto dealers that this DMS solution is their best choice.”

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