Tag Archive | "Digital F&I"

New VSC Portal Helps Monetize Lost VSC Leads


CHICAGO — ForeverCar, a digital vehicle service contract (VSC) technology provider, announced the launch of a dealer-branded VSC sales platform. It’s designed to help dealers sell protection products for older, higher mileage vehicles. The platform is also designed to help dealers recapture “lost” VSC opportunities from prior lead investments.

“ForeverCar is the first dealer-branded service contract portal that also uniquely remarkets service contracts to the tens of thousands of leads a dealer has in its database to help monetize some of the 70% of vehicle buyers who decline to purchase this coverage. That is an incredible amount of opportunity to recoup,” said Brooke Schulz Fernandez, the company’s vice president of business development.

The platform, according to the company, will help dealers drive service agreement sales, service department volume, and customer retention for franchised used-car departments that have limited offerings for buyers of older, higher mileage cars. It is also designed for independent dealers who don’t offer VSCs, as well as dealers who want to monetize prior investments in leads by offering them VSCs.

“Our platform helps dealers give customers more choices for protecting their vehicle investment, and it drives service department visits to build service sales and long-term retention,” Fernandez said. “We designed this tool to deliver solutions dealers indicated were missing from their current VSC sales practices.”

The company plans to present its product at the upcoming 2017 NADA Expo and Convention in Conference Room No. 103.

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Reynolds Now Offers 30 State-Specific F&I Documents Libraries


DAYTON, OH — The Reynolds and Reynolds Co. announced that Reynolds Document Services has developed 30 state-specific Reynolds LAW brand F&I documents libraries, surpassing the midway point of its goal to create LAW F&I libraries for all 50 states.

Reynolds LAW brand F&I libraries contain a comprehensive suite of standardized F&I documents designed to help dealers manage their compliance risk, streamline F&I processes, and increase customer satisfaction. These libraries are also available in electronics form to help a dealer’s transition to econtracting.

“F&I paperwork can be exacting and demanding both for dealerships and for their customers,” said Jerry Kirwan, senior vice president and general manager of Reynolds Document Services. “The F&I forms in use are often sourced from different vendors, may be outdated, or may have other inconsistencies — all of which can raise compliance risk for dealers and add confusion for dealership personnel and car buyers.”

Reynolds LAW brand F&I documents libraries are available for the following states: Alabama; Arizona; Arkansas; California; Colorado; Hawaii; Idaho; Illinois; Indiana; Kentucky; Louisiana; Maryland; Massachusetts; Michigan; Missouri; Nevada; New Jersey; New Mexico; North Carolina; Ohio; Oregon; Pennsylvania; South Carolina; Tennessee; Texas; Utah; Virginia; Washington; West Virginia; and Wyoming.

Kirwan noted that each state-specific LAW forms library is designed to help dealerships manage compliance risk, streamline F&I processes, increase customer satisfaction and smooth the transition to electronic documents.

“With each state-specific F&I forms library, we’ve built a trusted resource for dealers to better manage all of the forms necessary to complete a deal; better meet federal, state, and city F&I paperwork requirements; and deliver a more consistent, rewarding experience to car buyers at the dealership,” Kirwan said.

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Ron Martin Releases F&I Sales Training Book


Ft Wayne, Ind. – Ron Martin released Digital F&I, an expanded edition of his previous book, The Vision of F&I. The new edition includes improved sales pitches, word tracks and closes, combined with current technology to ensure the highest profitability and efficiency.

Other information in the book includes: how technology has shaped the finance sales presentation; why menu selling is here to stay; the keys to success in F&I; the psychology of the F&I sales presentation; the art of the deal; and how to present, overcome and close many of the products available to sell today, such as vehicle service contracts, GAP, tire & wheel, credit insurance and appearance packages.

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