Tag Archive | "DealerTrack"

GrooveCar Connects to Dealertrack Credit App Network

HAUPPAUGE, N.Y. — GrooveCar Inc., a national auto buying resource for the credit union industry, announced this week that its AppTrac system is now connected to the Dealertrack credit application network. Officials said the Dealertrack network will play an integral role in GrooveCar’s future expansion plans.

Through the expanded process, credit unions using GrooveCar will receive credit applications in their AppTrac system. They will also be able to send loan decisions back to dealers through the Dealertrack network.

Initially, the Dealertrack credit application network will be available for activation by New York- and California-based credit unions, and access to the network can be purchased as part of the national roll-out of GrooveCar’s service offerings later this year.

“We always came back to the fact that we have long been an innovator in the credit union loan origination arena,” said GrooveCar CEO David Jacobson. “Our teaming with Dealertrack, the national leader in automotive financing technology and services, was a natural partner that will benefit all parties.”

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Dealertrack Debuts DMS 2.0

New Orleans — Dealertrack Technologies unveiled Dealertrack DMS 2.0, a new dealer management system, at the National Automobile Dealers Association Convention & Expo (NADA) last week.

With this new interface, Dealertrack delivers a number of new usability and functional benefits to its DMS customers, including:

New Graphical Interface — The completely re-engineered graphical interface helps enhance workflows while minimizing complexity, scrolling and clicks.

Mobile and Browser Agnostic Platform — Using HTML 5 technology, Dealertrack DMS 2.0 offers a completely mobile and browser agnostic platform that can be accessed via a variety of computers or industry leading tablets with an Internet connection.

Efficient and Customized Navigation — DMS 2.0 aims to help improve usability and workflow by giving users the ability to customize the screen display and navigation with the new My Favorite feature.

Streamlined Financial Analytics — Users will be able to better sort, filter and move data for advanced financial analysis.

Mobile App Platform — The modular functionality of the platform allows Dealertrack or third-party providers to quickly develop customized mobile apps.

Integrated Credit Card Processing — Incorporating seamless credit card processing into its design, the enhanced workflow allows users to increase efficiency, eliminate profit leaks and enhance customer satisfaction through full integration with their General Ledger.

Enhanced Business Office — With advanced technology, DMS 2.0 can easily navigate deal and customer details, trades, PDI and disclosures, among other information.

Laser F&I Forms with Electronic Signing — Users will be able to print forms on a laser device, as well as capture and store signatures electronically with DMS 2.0 from Dealertrack.

Forms Portal — Through an online library portal within DMS 2.0, dealers will be able to research, select and purchase forms. Using the portal, forms are verified by one of our Internal Assurance specialists to ensure accuracy and contracts are verified by the Lender.

Free Upgrade — All existing Dealertrack DMS customers will be upgraded to the new DMS 2.0 for no additional charge. Mobile access can be added for a nominal fee.

“The new Dealertrack DMS 2.0 is the realization of our commitment to innovation, mobility and ease-of-use across our entire product line, and will set the standard for how dealer management systems will be used in the future,” said Sharon Kitzman, vice president and general manager, DMS, Dealertrack. “Working closely with our dealer partners, we designed and developed an integrated DMS platform that is truly innovative and will help dealers drive transformation and efficiency across their retail operations.”

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Dealertrack Receives Lead Management Certification From Hyundai

Lake Success, N.Y. — Dealertrack’s DMS Customer Relationship Management (CRM) solution has been certified by Hyundai, who joins a growing list of vehicle manufacturers who have tested and approved the use of the Dealertrack solution.

The Dealertrack CRM solution, which is an option available on Dealertrack DMS, will allow Hyundai dealers to more effectively and efficiently manage and leverage customer information directly from their Dealertrack DMS. Hyundai is the 19th OEM to certify Dealertrack’s CRM as an approved option for maximizing lead generation using Dealertrack’s DMS.

“With this certification, Hyundai dealers using Dealertrack DMS have a proven tool for helping cultivate customer loyalty that can be turned into bottom-line results,” said Sharon Kitzman, vice president and general manager of Dealer Management Solutions at Dealertrack. “From prospecting to customer retention, the Dealertrack CRM helps dealers and OEMs, such as Hyundai, convert their existing customer data into vehicle, parts and service sales.”

In addition to Hyundai, Dealertrack DMS CRM Solution has been certified by the following OEMs:

  • Acura
  • Audi
  • BMW
  • Chrysler
  • Ford Direct
  • General Motors
  • Gulf States and South East Toyota
  • Honda
  • Infiniti
  • Jaguar
  • Land Rover
  • Lexus
  • Mazda
  • Mitsubishi
  • Nissan
  • Toyota
  • Volkswagen

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Dealertrack Releases F&I Menu for iPad

Lake Succes, N.Y. — Dealertrack launched its eMenu app for the iPad, an F&I product presentation and selling tool designed to help sales and profitability.

The eMenu app provides dealers with a new interactive tool supporting the presentation of F&I product information. Features include product videos and images, as well as product descriptions. The solution enables dealers to consistently present a full array of F&I and aftermarket product options to consumers through a secure and reliable platform.

“As dealerships continue to increase vehicle sales and F&I product options with millennials and tech-savvy consumers, supporting their workflow with dynamic tools is critical to exceeding the expectations of today’s car buyer,” said Allan Stejskal, vice president and general manager for sales and F&I Solutions, Dealertrack. “With eMenu for iPad, aftermarket product presentations are more interactive and engaging, and will result in higher F&I sales, profitability and CSI scores for dealerships.”

During its pilot testing, eMenu for iPad received rave reviews along with positive results from initial test users, according to company offcials. Scott Cooper, director of finance for Coral Gables Mercedes-Benz in Florida, said his F&I department experienced a 16 percent increase in aftermarket sales after using eMenu for iPad.

“Dealertrack’s eMenu for iPad is a revolutionary tool that is ideal for today’s generation of clientele,” said Cooper. “F&I managers now have an easy-to-use presentation tool that positively influences our clients to engage in our sales processes, and ultimately yielding improved F&I product sales performance and customer satisfaction results.”

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Dealertrack Hits Lender Connection Milestone

Lake Success, N.Y. — The number of active lenders on Dealertrack Technologies’ Dealertrack Credit Application Network has exceeded 1,300, up from only five lenders in 2001.

The network allows dealers to electronically submit application data to a diverse network of banks, independent finance companies, captives and credit unions. “The network is a core and strategic part of Dealertrack’s overall Dealflow Advantage, designed to create greater efficiencies in financing and selling vehicles for dealers,” said Michael Collins, vice president of Lender Finance Solutions at Dealertrack.

Dealers can leverage the Dealflow Advantage through a number of sales and F&I tools and solutions, including digital retailing, credit application processing, F&I product aftermarket selling, electronic contracting, compliance and registration and titling, to create a seamless and efficient customer experience and workflow, according to the company.

In addition, Dealertrack Mobile enables dealers and lenders to securely manage and monitor finance and consumer credit application activities in real-time from their mobile device. Since its introduction last year, more than 23,000 users at more than 13,000 dealerships and lenders in North America are leveraging the power of the Dealertrack Mobile application.

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Dealertrack Completes Acquisition of Casey & Casey NPS Inc.

Lake Sucess, N.Y. — Dealertrack Technologies completed its acquisition of Casey & Casey NPS Inc. (d/b/a Auto Title Express), a Louisiana-based electronic public license tag agency, and provider of electronic vehicle registration, lien and title services, among other related services. The agreement to acquire Casey & Casey was announced in February.

Casey & Casey is now part of Dealertrack’s Lender Solutions Group, a product suite that includes registration and titling, collateral management and digital document solutions. Dealertrack’s registration and titling solutions are being used in states that allow for electronic vehicle registration, including California, Connecticut, Georgia, Illinois, Indiana, Maryland, Massachusetts, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Virginia and Wisconsin.

Dealertrack also supports cross-state vehicle registration in all 50 states through the use of its web-based RegUSA tool, and is a provider of administration and management services of electronic liens in each of the current 18 eligible states.

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