Tag Archive | "Dealer’s Choice Awards"

American Financial Wins Diamond and Platinum Level for the 2016 Dealers’ Choice Awards


American Financial & Automotive Services, Inc. is honored to be the recipient of two 2016 Dealers’ Choice Awards. This F&I dealership development company received the Diamond level award in Compliance Training and Platinum level in F&I Training. This is the second year in a row that American Financial has been awarded in these two categories.

American Financial appreciates this recognition because it is the dealers and Auto Dealer Today and F&I Showroom readers who vote on the best industry providers. The voting criteria is divided into four categories: the product/service provided, customer support and service, overall value, and whether the dealer would recommend the provider.

Arden Hetland, President of American Financial, states, “Our main focus is to put the needs of our dealer partners first. The American Financial team strives to provide industry leading service and products. These awards are a great reflection on all of their hard work and dedication.”

Centered at the core of American Financial’s offerings are customized in-dealership development, the MasterTechTM F&I product suite, the Automotive Training Academy (ATA), F&I University (FIU), and Compliance Programs.

FIU provides cutting-edge F&I curriculum and online continuing education for today’s business manager. FIU is also at the forefront of digital solutions to streamline the business office by offering training on tablet technology and benefits analysis software.

American Financial has created a program to help navigate dealerships through industry regulations and policies. The web-based Compliance Management Program is customized to complement the procedures and functions utilized in your dealership. In addition, American Financial has developed a compliance officer certification course that arms your dealership with the resources, tools, and expertise your compliance officer needs.

For more information on American Financial, please visit www.AFASinc.com.

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UDS Wins Two Dealers’ Choice Awards


CLEARWATER, Fla – United Development Systems, Inc. (UDS) has been named the Diamond Award Winner for F&I Training and Gold Award Winner for Compliance Training in the 2016 Dealers’ Choice Awards by Auto Dealer Today.

For the twelfth consecutive year UDS has been ranked tops in the F&I Training category, while placing 1st in eleven out of twelve years surveyed. “UDS is proud to have won this award each and every year the survey has been conducted. We believe that solid F&I Training and Coaching is the foundation of our value proposition to Dealers and to have today’s Dealers validate our efforts is rewarding,” says Randy Crisorio, President and CEO of UDS. “As we launch growth initiatives throughout the Southeastern U.S., our training will continue to evolve with the changing car-buying experience giving our Dealer Partners a step up,” adds Crisorio.

This is the twelfth year Auto Dealer Today has held the Dealer’s Choice Awards, which recognizes the highest rated vendors, suppliers and finance companies in the automotive industry. The awards are based solely on the votes of those who use the products and services every day, namely dealers and dealership management. Respondents rated providers in four areas: 1) the quality of the product or service, 2) customer support and service, 3) the overall value, and 4) whether the dealer would recommend the provider.

UDS is a full service F&I Performance Company based in Clearwater, Florida – recognized over the past twelve years as the best F&I Training and Development Partner, and a top Compliance Trainer, in the industry. For nearly 35 years, UDS has been providing automotive retailers with F&I training and development solutions to complement its full line of quality F&I products. Also available is critical technology solutions in AutoMenu®, the only true F&I selling system, and AutoTracking®, an easy to use online reporting system.

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CNA National Voted Top Provider for 12th Year in a Row


Scottsdale, Ariz.—For the 12th year in a row, dealers across the country have voted CNA National as the best in the industry. In the 2016 Dealers Choice Awards, the company has earned a first-place Diamond Award for “Best Service Contract Provider” and a third-place Gold Award for “Best Reinsurance Provider.”

CNA National has collected a total of 20 Dealers’ Choice Awards since the program’s inception in 2005—significantly more than any other VSC provider. The company has been honored as the Best Service Contract Provider from 2005-2010 and 2012-2016; and as the Best Reinsurance Provider from 2011-2013.

“We are grateful to be recognized by our dealers yet again,” says Joe Becker, CNA National’s president and chief executive officer. “For a dozen years, dealerships have consistently found CNA National to be a premier F&I partner, and we work very hard to ensure that we live up to our reputation.”

“We owe a large thank you to our dealers, as well as our first-class network of independent agents and the entire CNA National team,” says Alan Miller, senior vice president of sales. “It takes true teamwork to provide the high level of service that our dealers and their customers have come to expect. Our success can be attributed directly to the dedication and commitment of our agents and staff.”

Auto Dealer Today hosts the Dealers’ Choice Awards annually with an award ceremony in September.

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US Equity Advantage Earns Top Auto Industry Award


ORLANDO, Fla. –  For the second consecutive year, US Equity Advantage® (USEA) has received the top-ranked Diamond award in the annual Auto Dealer Monthly Dealers’ Choice Awards program that recognizes the industry’s best product and service providers.

This year’s 12th annual Dealers’ Choice Awards were based on a comprehensive survey that allowed auto dealers and dealership personnel to vote for their preferred vendors, suppliers and finance companies in 34 categories. Nominees were scored in a number of areas related to performance, customer service, and the likelihood the voter would recommend each company to another dealer.

“Our commitment to exceptional customer experiences – for both the dealer and the car buyer – is unparalleled in the biweekly payment plan industry,” said USEA CEO Robert Steenbergh. “Our dealer partners value the full customer lifecycle of benefits our AutoPayPlus service delivers, from helping car buyers better afford their loan payment and purchase additional F&I products to trading out earlier and returning to the dealer in a positive equity position. This award is recognition of the tremendous asset we provide in a highly competitive marketplace.”

USEA dealerships sell approximately 57% more F&I products on biweekly deals as opposed to standard retail deals, according to the company’s 10-year analysis. In addition, results from USEA’s top dealer groups reveal a 63% increase in per-vehicle financed income on AutoPayPlus customers. The company’s dealer service support includes a dedicated team experienced in automotive retail finance and an online dashboard that lets dealer personnel track their deals and commissions in real-time.

“This year’s winners all have one thing in common,” said Publisher David Gesualdo. “They have earned the loyalty and praise of dealers, and they deserve our congratulations.” The winners will be honored in a special ceremony in August at Industry Summit in Las Vegas.

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RoadVantage Wins Platinum Dealers’ Choice Award


AUSTIN – RoadVantage, the fastest-growing provider of F&I programs for the automotive industry, has won a Platinum Dealers’ Choice Award in the F&I Products category, marking the second year in a row for RoadVantage to win an award in this category.

“We want to thank dealers nationwide for voting once more for RoadVantage, and we also want to acknowledge the RoadVantage team for providing superior service,” said Garret Lacour, RoadVantage CEO. “For us, it all starts with a top-notch team who are dedicated to providing a better customer experience, and this award tells me that our approach is working.”

Elected exclusively by automotive dealers and dealership personnel, the Dealers’ Choice Awards recognize the industry’s best providers. In 2015, RoadVantage won a gold Dealers’ Choice Award in the F&I Products category.

“I’ve not had one complaint from any of our customers about RoadVantage’s programs since we started working with them,” said Matt Johnson, owner of Holiday Auto Group, based in north Texas. “The RoadVantage team acts with integrity, and they deliver what they promise.”

To qualify for an award, a company must be among those that scored above the group average score in each category. Providers were rated in four areas: the product/service provided, customer support and service, overall value, and whether the dealer would recommend the provider.

“It is both a privilege and an honor to receive the dealers’ votes in this category two years in a row,” said Randy Ross, Senior Vice President of Sales for RoadVantage. “RoadVantage continues to grow at a rapid pace while maintaining excellent service levels – 97 percent of our claims are approved in eight minutes or less – and this commitment to service is what matters most to our customers.”

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ADT Names 2016 Dealers’ Choice Award Winners


TORRANCE, Calif. — The publishers of Auto Dealer Today announced the winners of the 12th annual Dealers’ Choice Awards. The awards are based on a comprehensive survey that allowed dealers and dealership personnel to recognize their favorite vendors, suppliers and finance companies in 34 categories.

Voters must write in the name of each provider and score them in a number of areas related to performance, customer service, and the likelihood the voter would recommend each company to another dealer.

“This year’s winners include Dealers’ Choice Awards regulars as well as a number of new companies that have emerged as major players in a variety of categories,” said David Gesualdo, publisher of Auto Dealer Today and F&I and Showroom magazines. “But they all have one thing in common: They have earned the loyalty and praise of dealers, and they deserve our congratulations.”

The 2016 Dealer’s Choice Awards winners are:

New-Vehicle Lead

Used-Vehicle Lead

  • Diamond: Autotrader
  • Platinum: Cars.com
  • Gold: CarsDirect

Special Finance Lead

  • Diamond: CarsDirect
  • Platinum: DealerLink
  • Gold: Auto Credit Express

Digital Marketing

  • Diamond: Digital Air Strike
  • Platinum: ELEAD1ONE
  • Gold: eBizAutos

Website Provider

  • Diamond: eBizAutos
  • Platinum: VinSolutions
  • Gold: Dealer.com

Chat Provider

  • Diamond: ActivEngage
  • Platinum: Client~ConneXion
  • Gold: Contact At Once!

Mobile Media

  • Diamond: Dealer.com
  • Platinum: eBizAutos
  • Gold: Dealer Synergy

Social Media Management

  • Diamond: Ally
  • Platinum: Naked Lime
  • Gold: DealerClickz

Reputation Management

  • Diamond: Dominion Dealer Solutions
  • Platinum: CDK Global
  • Gold (tie): DealerRefresh
  • Gold (tie): DMEautomotive

Direct Mail

  • Diamond: ProMax Unlimited
  • Platinum: Action Integrated
  • Gold: Strategic Marketing

Virtual BDC

  • Diamond: ELEAD1ONE
  • Platinum: DealerStrong

Online Inventory Listing Management

  • Diamond: Dominion Dealer Solutions
  • Platinum: eBizAutos
  • Gold: Auction123

Inventory Management

  • Diamond: Dealertrack
  • Platinum: vAuto
  • Gold: FirstLook Systems

Hiring and Recruitment

  • Diamond: GSFSGroup
  • Platinum: Hireology

Sales Training

  • Diamond: Ziegler SuperSystems
  • Platinum: Ally
  • Gold: Joe Verde Group

Internet Training

  • Diamond: Dealer.com
  • Platinum: Dealer Synergy
  • Gold: Ally

Compliance Training

  • Diamond: American Financial & Automotive Services (AFAS)
  • Platinum: United Development Systems Inc. (UDS)
  • Gold: Mosaic Compliance Services

F&I Training

  • Diamond: United Development Systems Inc. (UDS)
  • Platinum: American Financial & Automotive Services (AFAS)
  • Gold: Reahard & Associates

Special Finance Training

  • Diamond: DealerStrong
  • Platinum: NCM Associates
  • Gold: Ally

Fixed Ops Training

  • Diamond: DealerPro Service Solutions
  • Platinum: CDK Global
  • Gold: The Cardone Group

F&I Products

  • Diamond: IAS
  • Platinum: RoadVantage
  • Gold: National Auto Care

Service Contract

  • Diamond: CNA National
  • Platinum: Protective Asset Protection
  • Gold: AUL Corp.

Service Contract Reinsurance

  • Diamond: Portfolio
  • Platinum: GSFSGroup
  • Gold: CNA National

F&I Desking Software

  • Diamond: ProMax Unlimited
  • Platinum: Reynolds and Reynolds
  • Gold: Dealertrack

F&I Technology

  • Diamond: F&I Express
  • Platinum: MaximTrak
  • Gold: StoneEagle

CRM 

  • Diamond: ProMax Unlimited
  • Platinum: ELEAD1ONE
  • Gold: Reynolds and Reynolds

DMS 

  • Diamond: Dealertrack
  • Platinum: Reynolds and Reynolds
  • Gold: Auto/Mate

Data Mining

  • Diamond: ELEAD1ONE
  • Platinum: Dominion Dealer Solutions
  • Gold: AutoAlert

Online Auction for Purchasing Inventory

  • Diamond: Manheim
  • Platinum: SmartAuction
  • Gold: ADESA

Traditional Auction

  • Diamond: Manheim
  • Platinum: ADESA

Prime Captive Finance Company

  • Diamond: GM Financial
  • Platinum: Honda Financial Services
  • Gold: Toyota Financial Services

Prime Non-Captive Finance Company

  • Diamond: Ally
  • Platinum: Chase
  • Gold: Wells Fargo

Subprime Finance Company

  • Diamond: Wells Fargo
  • Platinum: Regional Acceptance
  • Gold: Capital One

Biweekly Payments

  • Diamond: U.S. Equity Advantage
  • Platinum: SMART Payment Plan
  • Gold: Economic Advantages Corp. (EAC)

More detail about this year’s awards will appear in a Special Awards Section in the July issue of Auto Dealer Today. The winners will be honored in a special ceremony in August at Industry Summit in Las Vegas.

For sponsorship opportunities, contact David Gesualdo via email hidden; JavaScript is required or at (727) 947-4027.

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