Tag Archive | "Dealer Summit"

Compliance Summit to Hit Tampa, Las Vegas in 2016


TAMPA, Fla. — Organizers of Compliance Summit, a series of regional events dedicated to front-end compliance for dealers and dealership management, announced that events will be held in Tampa and Las Vegas this year following stops in Chicago and Austin, Texas, in 2015.

“Demand for compliance education is a national concern, and we have had a tremendous response at every stop thus far,” said David Gesualdo, show chair and publisher of Auto Dealer Today and F&I and Showroom. “I would encourage any dealer who is looking for a rock-solid, region-sensitive compliance plan to mark their calendars now.”

The first opportunity is next month at Dealer Summit, where the Compliance Summit agenda has been rolled into the three-day event. Dealer Summit will be held May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.

Vegas Compliance Summit will be co-located with Industry Summit, which is scheduled for August 29–31, 2016, at Paris Las Vegas, as a separate but concurrent event.

Registration for Dealer Summit is open at the event’s website. For more information about Compliance Summit, including sponsorship and exhibition opportunities, contact David Gesualdo email hidden; JavaScript is required or at 727-947-4027.

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NCM Associates’ Kerr to Break Down BHPH at Dealer Summit


TAMPA, Fla. — Organizers of Dealer Summit have announced that NCM Associates’ Dustin Kerr will present a session dedicated to buy-here, pay-here (BHPH) operations at the event, which will take place May 3-5, 2016, at the Sheraton Tampa Riverwalk Hotel.

“As a trainer, operator and moderator, Dustin Kerr has a wealth of experience and wisdom,” said Greg Goebel, president of DealerStrong. “I advise any Dealer Summit attendee who has an interest in launching or improving a BHPH operation to take notice.”

Kerr managed BHPH dealerships in two different states and served as the general manager of a General Motors dealership before joining NCM Associates, where he serves as a trainer and 20 Group monitor.

His session, “Building BHPH Wealth in a Dangerous Compliance Landscape,” will begin at 11:30 a.m. on Wednesday, May 4. He is expected to explain how properly planned and managed BHPH operations can serve as a hedge against the vagaries of the economy and the subprime market.

“Many attributes that make us great car guys and gals on the retail side are the very things that lead to our demise in the BHPH business,” Kerr said. “To truly be successful, you have to understand and apply best practices for the BHPH model.”

Registration for Dealer Summit is open at the event’s website. Dealers who register by April 1 will enjoy a $100 early-bird discount. For information about exhibition and sponsorship opportunities, contact show chair David Gesualdo via email hidden; JavaScript is required or at (727) 947-4027.

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Charlie Robinson to Keynote F&I Think Tank at Dealer Summit


TAMPA, Fla. — Organizers of Dealer Summit announced that Charlie Robinson, president and COO of the Resource Automotive division at The Warranty Group, will deliver the keynote address for F&I Think Tank, a preshow event that will take place on Tuesday, May 3, 2016, at the Sheraton Tampa Riverwalk Hotel.

“Charlie is the only guy I know who has held executive-level positions with a major retailer and with one of the top F&I product providers in the country,” said David Gesualdo, show chair and publisher of Auto Dealer Today and F&I and Showroom. “His presence at F&I Think Tank is a vote of confidence in our event, and I expect the dealers and dealership managers present to pay very close attention.”

During his 32-year tenure, Robinson has led the company’s U.S. auto business to a leadership position in the industry. He is a highly sought-after speaker and a trusted source for a number of industry publications, including ADT and F&I. Robinson’s address highlights an all-day schedule that includes eight sessions led by some of the nation’s top F&I producers and experts.

“I am honored to be the F&I Think Tank keynote speaker at Dealer Summit,” Robinson said. “This is a great opportunity for dealer principals and F&I professionals alike to learn from the industry’s leading F&I producers.”

Dealer Summit attendees are welcome to attend F&I Think Tank for no additional charge. Registration is now open at the event’s website. Dealers who register by April 1 will enjoy a $100 early-bird discount.

For information about exhibition and sponsorship opportunities, contact David Gesualdo via email hidden; JavaScript is required or at 727-947-4027.

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Fighter Pilot Bruce Bright to Keynote Dealer Summit


TAMPA, Fla. — Organizers of Dealer Summit have announced that Lt. Col. Bruce Bright, USMC (Ret.) will deliver a motivational keynote address at the event, which will be held May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.

“As a Marine, I am really excited to bring Colonel Bright to speak to our industry,” said Randy Crisorio, president and CEO of United Development Systems Inc. (UDS). “In my company, I have always talked up the military approach to marketing with emphasis on planning and preparation. Colonel Bright will drive home the pathway to mission execution. Semper Fi!”

Bright served as an infantryman, F/A-18 fighter pilot and commanding officer in the course of his 28-year career in the U.S. Marine Corps. After completing two combat tours in the Middle East and retiring from the military, he launched a second career as a life coach, motivational speaker and real estate professional.

In his UDS-sponsored keynote address, “Execute Like a Fighter Pilot: 5 Action Steps to Lead Your Dealership to Greatness,” Bright pledged to teach dealers and dealership managers how to apply the fighter pilot mentality to plan for success, delegate effectively and improve communications.

“Whether you are talking about my successful tours in the Middle East or my successful real estate career, one thing remains constant,” Bright said. “I know how to successfully execute a mission.”

Registration for Dealer Summit is open at the event’s website. Dealers who register by April 1 will enjoy a $100 early-bird discount.

For information about exhibition and sponsorship opportunities, contact show chair David Gesualdo via email hidden; JavaScript is required or at 727-947-4027.

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F&I Think Tank Adds Top Compliance Experts


TAMPA, Fla. — Organizers of F&I Think Tank, the F&I manager-geared event preceding Dealer Summit 2016 this May, announced that six of the top dealer compliance experts in the industry will be at the Sheraton Tampa Riverwalk Hotel for the preshow event’s “Busting Compliance Myths” panel session. These individuals will field questions from attendees in a 20 Group-like setting, as well as provide an update on key regulatory battles taking place at the federal and state levels.

The panel, which will take the stage at 5 p.m. on Tuesday, May 3, will also take on several long-held beliefs in F&I and offer their take on whether or not they’re legally valid. Examples include the 300% rule (offer 100% of your products to 100% of your customers 100% of the time) and disclosing the base payment on the F&I menu.

“This is going to be a fun session,” said Gregory Arroyo, editorial director of F&I and Showroom and Auto Dealer Today magazines. “Our compliance experts are going to separate fact from fiction when it comes to some of these recommended best practices in the F&I office. They will also take questions from the audience in what promises to be a lively discussion.”

Moderating the panel will be respected compliance and training expert Robert Harkins, who serves as vice president of training for American Guardian Warranty Services Inc. He’s also served as master of ceremonies for a number of industry events, including F&I and Showroom’s annual Industry Summit.

Panelists include David Robertson, executive director of the Association of Finance & Insurance Professionals; Michael Tuno, president and founder of World Class Dealer Services Inc.; Jim Ganther, president of Mosaic Compliance Services; Randy Henrick Esq., associate general counsel for Dealertrack, and Karen Klees, certified consumer credit compliance specialist for EFG Companies.

Tuno is a 20-year veteran of the auto industry and has served as an F&I instructor for the National Automobile Dealers Association since 2007, while Klees was one of the first 100 professionals to earn the National Automotive Finance (NAF) Association’s Certified Consumer Credit Compliance Specialist designation. Henrick, a more than 30-year veteran of banking and consumer financial services, is the author of the annual Dealertrack Compliance Guide, while Ganther began his career as a business attorney and litigator in Washington, D.C., and Tampa, Fla., and is currently a member of the National Association of Dealer Counsel.

“We have the who’s who of dealership compliance,” Arroyo added. “I don’t think there’s another event that can make such a claim.”

F&I Think Tank was created in partnership with Ethical F&I Managers, a more than 5,000-member Facebook group founded by F&I and Showroom’s “Mad” Marv Eleazer. The preshow event is included in the price of a full show pass to Dealer Summit 2016. For more information or to register, click here.

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2011 F&Idol Winner Joins F&I Think Tank Roster


TAMPA, Fla. — Organizers of F&I Think Tank announced today that 2011 F&Idol winner Gregory Paul “G.P.” Andersonwill be one of the featured presenters at the F&I manager-geared event, which precedes the opening of Dealer Summit 2016 on Tuesday, May 3, at the Sheraton Tampa Riverwalk Hotel.

Anderson, who will take the stage at 11:15 a.m. during the all-day preshow event, will present “Entering the House of Happiness.” The session title is the same name he’s given to his F&I office at Park Rapids, Minn.-based Thielen Motors, where he averages three products per deal and every customer “leaves happy and completely satisfied.”

“One of the things we wanted was a from-the-trenches presenter who could take attendees beyond the typical word-tracks and objection-handling techniques,” said Gregory Arroyo, editorial director for F&I and Showroom and Auto Dealer Today. “G.P. will show attendees how to find their voice and ditch that script.”

Anderson’s ability to connect with customers was on full display when he won the magazine’s inaugural F&Idol contest in a landslide. More than 4,500 readers of F&I and Showroom cast their vote that year, with more than half selecting his video presentation as the best. Anderson’s F&I department was also named one of the magazine’s F&I Pacesetter in 2008. He was also selected as one of the top performers in the nation by General Motors in 2012.

The more than 25-year industry veteran also contributes to Auto Dealer Today’s monthly “Over the Curb” column. Anderson is also the son of a former state senator and an accomplished musician who once shared the stage with fellow Minnesotans Prince and The Hitmakers.

“Shyness did not run in our family whatsoever,” Anderson told F&I and Showroom after winning the 2011 F&Idol award.

In person, Anderson is a line a minute, and just a bit of a showoff, Arroyo said. But he’s also a student of his craft, having attended training sessions taught by legendary sales trainers like Jackie Cooper, David Lewis, Paul Cummings and Jim Ziegler. He also gives back to the communities in which he serves.

Anderson will share with attendees how he’s helping to change the reputation of F&I through customer service and through his work in the communities he serves. In January, for instance, Anderson drove more than two hours to a local Indian reservation and then to a local high school to teach his credit building class. It’s something he does regularly, and his efforts usually result in additional sales leads for the dealership.

Anderson is also the creator of “Christmas in Wadena,” an hour-long light and music show he has put on every year for the last eight years. The show is free, but Anderson asks guests to donate food or cash to “Project Share of Wadena County.” So far, he has brought in more than 2,698 pounds of food and raised nearly $10,000 for the local food shelf.

“G.P. isn’t your typical F&I producer,” Arroyo said. “He will entertain and teach. But more than anything, I think he’s going to inspire and make attendees think about their role in the dealership and in their communities.”

F&I Think Tank was created in partnership with Ethical F&I Managers, a more than 5,000-member Facebook group founded by F&I and Showroom’s “Mad” Marv Eleazer. The preshow event is included in the price of a full show pass to Dealer Summit 2016. For more information or to register, click here.

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