Tag Archive | "Alan Miller"

CNA National Launches New Vehicle Service Contract Program


Scottsdale, Ariz.—CNA National, a recognized leader in the service contract industry, introduced its newest VSC series: Z2. This advanced product offers a wealth of consumer benefits with its enhanced coverage, additional deductible options and increased expense reimbursement package—all at highly competitive rates.

“Z2 is the latest in a long line of VSCs all designed to be the best on the market,” said Alan Miller, senior vice president of sales. “This premier product provides comprehensive benefits, with deductibles that encourage customer loyalty and help increase a dealer’s CSI, while also ensuring CNA National’s continued position as the industry leader.”

Following a thorough rate review, CNA National redefined its vehicle classing system. The result is a more competitively priced program based on vehicle make, model and mileage, especially for used vehicles. As the company looks to expand further into the certified pre-owned market, the improved coverage and rates will give dealers the ability to better match product with the needs of each consumer.

Highlights of Z2 Series include:

  • The addition of coverage for numerous parts including propulsion battery, LED lights, supplemental restraint system, cell phone and Bluetooth connectivity, and steering wheels—heated and cooled along with integrated controls.
  • Expanded definitions for consequential damage (by a covered part to a non-covered part) and commercial use, including rideshare vehicles titled to private individuals.
  • A greater differentiation between our stated-component and exclusionary coverage levels.
  • More choices for deductibles, including more “disappearing” deductibles that incentivize the customer to return to the selling dealer for service.
  • Increased allowances for towing, rental car, and travel and lodging.

Similar enhancements are available in our revamped Lifetime 2 Wrap service contract, specifically designed to complement CNAN’s Lifetime Powertrain Limited Warranty.

“Our very successful Lifetime program provides dealers a way to differentiate themselves in this competitive marketplace,” said Miller. “We took this opportunity to apply the same Z2 upgrades to our lifetime and stated-term wrap contracts, enhancing this valuable program that has proven to help dealers increase sales and customer retention.”

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CNA National Voted Top Provider for 12th Year in a Row


Scottsdale, Ariz.—For the 12th year in a row, dealers across the country have voted CNA National as the best in the industry. In the 2016 Dealers Choice Awards, the company has earned a first-place Diamond Award for “Best Service Contract Provider” and a third-place Gold Award for “Best Reinsurance Provider.”

CNA National has collected a total of 20 Dealers’ Choice Awards since the program’s inception in 2005—significantly more than any other VSC provider. The company has been honored as the Best Service Contract Provider from 2005-2010 and 2012-2016; and as the Best Reinsurance Provider from 2011-2013.

“We are grateful to be recognized by our dealers yet again,” says Joe Becker, CNA National’s president and chief executive officer. “For a dozen years, dealerships have consistently found CNA National to be a premier F&I partner, and we work very hard to ensure that we live up to our reputation.”

“We owe a large thank you to our dealers, as well as our first-class network of independent agents and the entire CNA National team,” says Alan Miller, senior vice president of sales. “It takes true teamwork to provide the high level of service that our dealers and their customers have come to expect. Our success can be attributed directly to the dedication and commitment of our agents and staff.”

Auto Dealer Today hosts the Dealers’ Choice Awards annually with an award ceremony in September.

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CNA National Voted Top Provider for 11th Year in a Row


SCOTTSDALE, Ariz. — For the 11th year in a row, dealers nationwide have voted CNA National as the best in its industry, resulting in the Diamond Award for Best Service Contract Provider as well as the Platinum Award for Best Reinsurance Provider in the 2015 Dealers’ Choice Awards, based on a dealership survey conducted by Auto Dealer Monthly.

CNA National has been voted a top provider every year since the national survey began in 2005 and has earned a total of 18 Dealers’ Choice Awards. CNAN was recognized as the Best Service Contract Provider from 2005-2010 and 2012-2015; and as the Best Reinsurance Provider from 2011-2013.

“It is with deep gratitude that we thank dealers for voting us a top provider for the past 11 years,” says Joe Becker, CNA National’s president and chief executive officer. “Much has changed in the industry since CNAN was founded in 1982, but our commitment to excellence has not.”

“Not only do we have our dealers to thank, but also our outstanding network of independent agents and the entire team at CNAN,” says Alan Miller, senior vice president of sales. “These two groups provide the dedication and first-class service that dealers and their customers have come to expect. Our success truly is a great example of teamwork.”

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CNA National Distributes Over $38 Million for Dealer Participation Plans for 2014


SCOTTSDALE, Ariz. — CNA National Warranty Corporation (CNAN) recently announced that over $38 million was returned to automobile dealers across the U.S. through its various participation plans for 2014, bringing its inception-to-date total to more than $329 million.

“2014 was a stellar year for our participation programs,” says Joe Becker, president and chief executive officer. “The distribution amount significantly exceeds our highest return since the inception of these plans. This level of growth demonstrates the dependability our dealers expect and deserve from our reinsurance options.”

CNAN reinsures warranties, GAP and tire-and-wheel protection in addition to vehicle service contracts. The company has earned multiple awards as “Best Reinsurance Provider” in the Dealers’ Choice Awards, including top honors in 2011, 2012 and 2013.

“For dealers interested in reinsurance, we offer a choice of CFC (controlled foreign corporation) and NCFC (non-controlled foreign corporation) structures,” explains Alan Miller, senior vice president of sales. “Our NCFC—Palo Verde Holdings—is managed by a board of directors made up of dealer shareholders and is nearing $155 million in assets, making it an excellent choice for dealers wanting to maximize investment returns while minimizing risk.

“Dealers prefer CNA National because they can select the participation program that best serves both their business and individual financial goals,” continues Miller. “Our business model for dealers has proven to be a success, regardless of the economic climate, and we will continue to work with them to prove our value to their long-term success.”

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