Tag Archive | "AGWS"

AGWS Announces New Member of Sales Team


WARRENVILLE, Ill. – American Guardian Warranty Services, Inc. (AGWS) is proud to announce a new member of our sales team in the central Atlantic states.

Zachary Hughes becomes the newest part of American Guardian’s field team as AVP of Sales for the Central Atlantic States. His area includes Ohio, Tennessee, South Carolina, and Virginia. He will also be involved with AGWSU, American Guardian’s home office and training school and also training at individual dealerships.

Senior Vice-President Jon A. Anderson had this to say about Zachary: “We’ve had the opportunity to work with Zach in the past, and have found him to be a great resource to the dealer and a great partner for American Guardian. We are excited about the opportunity of Zach and AGWS working together.”

Zachary comes to American Guardian with extensive experience in the retail automotive business, and most recently with Capital Automotive. Zach possesses a great sense of what challenges affect a business owner, and a great ability to help the dealership grow profitability.

For further information about American Guardian contact Senior Vice-President, Jon A Anderson at 1-800-579-2233 x 4123.

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Harkins Returns as PALS Emcee


LAS VEGAS — Organizers of the annual P&A Leadership Summit have announced that Robert Harkins, vice president of training for American Guardian Warranty Services Inc. (AGWS), will return as master of ceremonies for the fourth consecutive year. The event will be held Aug. 30–31 at Paris Las Vegas. “Once again, the thankless task of herding speakers and attendees falls to one of the few men who can handle it,” said David Gesualdo, show chair and publisher of P&A magazine. “Bob Harkins brings unparalleled professionalism and good humor to every occasion. We are lucky to have him back.” Harkins joins the speaker roster as members of the PALS advisory board build the agenda. The event is designed to meet the needs of leading executives in the F&I product providers and administration segment. “The P&A Leadership Summit delivers an incredible value to those who are fortunate enough to attend,” Harkins said. “I am honored to be a part of it, and I look forward to welcoming you to Las Vegas!” Registration for PALS 2016 is open now. Attendees who register by July 29 will save $100. To inquire about sponsorship and exhibition opportunities, contact David Gesualdo via email hidden; JavaScript is requiredor at 727-947-4027.

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Harkins to Ringmaster Agent Summit 2016


LAS VEGAS — Organizers of Agent Summit have announced that American Guardian Warranty Services Inc. (AGWS)’s Robert Harkins will serve as master of ceremonies for the event, which will be held May 9–11 at the Venetian Palazzo Las Vegas.

David Gesualdo, show chair and publisher of Agent Entrepreneur and F&I and Showroom magazines, said Harkins was a “known quantity” based on past performances at Agent Summit and other events.

“With boundless enthusiasm, industry knowledge and genuine class, Bob is a ringmaster extraordinaire,” Gesualdo said. “He makes a very difficult task look easy.”

Harkins serves as vice president of training for AGWS, the company he joined last year after more than 25 years in the consumer finance industry. A highly sought-after speaker, Harkins has become a fixture at automotive industry conferences, including Compliance Summit, a series of regional events dedicated to sustainable front-end operations.

“Six years in and going strong, Agent Summit has established itself as an event to be reckoned with,” Harkins said. “I’m excited to serve as emcee and I look forward to seeing everyone in Vegas!”

Registration for Agent Summit 2016 is open at the event’s website as well as by phone, fax and email. Those who register by April 4 will enjoy a $100 discount.

To inquire about sponsorship and exhibition opportunities, contact Eric Gesualdo via email hidden; JavaScript is required or call 727-612-8826.

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Harkins Tapped as Texas Compliance Summit Emcee


AUSTIN — Robert Harkins, vice president of training for American Guardian Warranty Services Inc. (AGWS), has agreed to serve as master of ceremonies for the upcoming Texas Compliance Summit, organizers said Thursday. The event is scheduled for Nov. 16–17, 2015, at the Hilton Austin Airport in Austin, Texas.

“Bob brings energy, grace and professionalism to the stage, and he has risen to the challenge at every event for which he has served as ringmaster,” said David Gesualdo, show chair “We are counting on him to help make Texas Compliance Summit a resounding success.”

Harkins, a widely respected compliance and training expert, has served as master of ceremonies for a number of industry events, including the upcoming P&A Leadership Summit and the most recent Compliance Summit, which was held in April in Chicago.

“I look forward to helping bring Compliance Summit to Texas,” Harkins said. “Considering all the new challenges on the horizon, including the possibility of guidance from the CFPB on the way F&I products are priced and sold, the timing couldn’t be better.”

Registration for Texas Compliance Summit is open at the event’s website. Attendees who register on or before October 26 will enjoy a $100 discount. For sponsorship and exhibition opportunities, contact Eric Gesualdo via email hidden; JavaScript is required or call 727-612-8826.

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Harkins Tapped as Texas Compliance Summit Emcee


AUSTIN — Robert Harkins, vice president of training for American Guardian Warranty Services Inc. (AGWS), has agreed to serve as master of ceremonies for the upcoming Texas Compliance Summit, organizers said Thursday. The event is scheduled for Nov. 16–17, 2015, at the Hilton Austin Airport in Austin, Texas.

“Bob brings energy, grace and professionalism to the stage, and he has risen to the challenge at every event for which he has served as ringmaster,” said David Gesualdo, show chair “We are counting on him to help make Texas Compliance Summit a resounding success.”

Harkins, a widely respected compliance and training expert, has served as master of ceremonies for a number of industry events, including the upcoming P&A Leadership Summit and the most recent Compliance Summit, which was held in April in Chicago.

“I look forward to helping bring Compliance Summit to Texas,” Harkins said. “Considering all the new challenges on the horizon, including the possibility of guidance from the CFPB on the way F&I products are priced and sold, the timing couldn’t be better.”

Registration for Texas Compliance Summit is open at the event’s website. Attendees who register on or before October 26 will enjoy a $100 discount. For sponsorship and exhibition opportunities, contact Eric Gesualdo via email hidden; JavaScript is required or call 727-612-8826.

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Larsen to Helm Claim/Call Center Panel at PALS


LAS VEGAS – Organizers of the P&A Leadership Summit have announced that Don Larsen, loss control director and director of asset management at American Guardian Warranty Services Inc. (AGWS), will moderate a panel dedicated to improving the service and lowering the costs of claim and call centers at this year’s event, which is scheduled for Sept. 9–10, 2015, at Paris Las Vegas.

“For executives working at the highest levels of the providers and administrators segment, ‘big data’ is no longer just a corporate buzzword,” said David Gesualdo, show chair and publisher of F&I and Showroom and P&A magazines. “We are counting on Don and his panel to demonstrate how practical strategies can be developed from a once-intangible concept.”

Larsen’s panel, “Measuring Your Claim/Call Center Metrics, Attributes and Efficiencies,” will be staffed by experienced executives and thought leaders in what Larsen describes as an “information-intensive” segment. Areas of focus will include the analysis of large amounts of data and the use of qualitative, quantitative and efficiency metrics.

“I am honored to have been asked to moderate this panel discussion relating to critical call and claim center metrics and efficiencies,” Larsen said. “To become successful, claim/call centers should be able to separate, measure and analyze facts and figures that will ultimately improve the customer service experience.”

Registration is now open for the P&A Leadership Summit. Attendees who register by Aug. 7 will enjoy a $100 early-bird discount. More information, including additional speakers and travel, is available at the event’s website. To inquire about sponsorship or exhibition opportunities, contact David Gesualdo via email hidden; JavaScript is required or call 727-947-4027.

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