Tag Archive | "Agent Summit 2012"

Crisorio to Head Agent Summit Advisory Board


LAS VEGAS — Randy Crisorio, president and CEO of United Development Systems Inc. (UDS), has agreed to serve as chairman of the Agent Summit conference’s advisory board.

“As a top agent and industry leader, Randy fits the bill,” said David Gesualdo, show chair and publisher of F&I and Showroom magazine. “The fact that he has been part of the show since the start is also a major plus.”

Crisorio delivered the keynote address at the first Agent Summit 2011. At this year’s conference, he presented the much-discussed “Reinsurance for Agents” session with GPW and Associates’ Greg Petrowski. As head of the advisory board, his responsibilities will include work on the agenda as well as development of the conference’s new small-business track.

“Agent Summit is an absolute must for career-minded agents in pursuit of more cash!” Crisorio said. “It’s really that simple, and here is why: The presenters engaged for the Summit deliver expertise not found through any other central medium. This is the only agent-specific gathering available to our industry and the exchanges among contemporaries always contain some of those golden nuggets of informed ideas and practices. It is our responsibility to our dealer clients to be up to speed on the latest products and technology driving our business and this assembly is a ‘can’t miss’ for providers.
“So, if growth is in your scope,” Crisorio added, “this is a once-a-year, don’t-miss Event.”

Agent Summit 2013 is scheduled for March 4-6 at Caesars Palace in Las Vegas. Registration will open October 22nd. For information about exhibition and sponsorship opportunities, contact David Gesualdo via email or call (727) 947-4027.

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Twice As Nice


In its second year, Agent Summit doubled in size and attendance.

Agent Summit 2012 closed with a final headcount of 358, more than double the number of attendees the event attracted in its inaugural year. The industry’s only agent-only conference and expo was held at Las Vegas’ Caesars Palace and was presented in partnership by Agent Entrepreneur and F&I and Showroom magazines.

David Gesualdo, show chair and publisher of F&I and Showroom, said he was pleased at the turnout and grateful for the hard work turned in by the speakers and staff. “Agent Summit’s success is no accident,” Gesualdo said. “It’s the result of the years of experience behind it, from those who organized the show to all the speakers and, of course the agents who made the trip.”

The show kicked off on Monday evening with a welcome from Gerry Gould, director of training for United Development Systems (UDS), who served as this year’s master of ceremonies. “I thought this year’s Agent Summit was a slam dunk for having only been in its second year,” Gould said. “The information exchange along with the wealth of knowledge provided by each speaker in just a day and a half was a pleasant surprise!”

Gould introduced John Braganini, a veteran “superagent” and founder of Great Lakes Companies, who delivered the event’s evening keynote address. “Outstanding event!” Braganini said. “I’m looking forward to next year!”

The event continued on Tuesday morning, which started with an opening keynote address from trainer Paul Webb, who discussed the three ways people process information — visual, auditory and kinesthetic — and how agents can prepare dealers and F&I managers to connect with customers who favor one approach over the others.

Webb was followed by Safe-Guard Products International’s Luis Garcia, who led a workshop on role-playing in the F&I office. Garcia went the extra mile, setting the stage with a desk and chairs to demonstrate a service-contract close with an audience member.

This year’s luncheon speaker was Ron Reahard of Reahard & Associates, who delivered a stirring presentation on changes taking place in the F&I office and how dealers — and agents — are responding. “This year’s Agent Summit was the best yet,” Reahard said. “More agents, excellent workshops with great topics.”

The Tuesday schedule continued with workshops on selling products in the service drive and boosting product sales through customer-tailored F&I presentations, led by Tom Luzader of Dealership Income Development and GSFSGroup’s Bart Carpenter, respectively. Carpenter was followed by perhaps the most interactive session: a primer on reinsurance that was led by Randy Crisorio of UDS and Greg Petrowski of GPW and Associates. The pair began with a one-on-one interview format before fielding a long list of questions from agents in the crowd.

“Reinsurance is a marketing device that can help capture dealers. If an agent is knowledgeable, that gives them an edge,” Crisorio said. “The topic is always dominant in meetings, and Agent Summit gave us the opportunity to discuss it in an open forum.”

Reahard & Associates’ Rick McCormick closed the Tuesday schedule with “5 Ways to Take Your Agency From Provider Rep to Partner,” a panel discussion that included Protective Asset Protection’s Tim Blochowiak, David Duncan of Safe-Guard Products International, Garret Lacour of RoadVantage, Resource Dealer Group’s John Luckett and Ricky Wolfe of Interstate National Corp.

The show continued with a workshop and a second panel on Wednesday morning. First up was Great Lakes Companies’ director of training, Steve Veldkamp, who stirred the crowd with a pointed and often humorous presentation on identifying low-performing products and improving penetration levels. Veldkamp, a proponent of using video as a training tool, included several examples from his dealer clients.

“I received a lot of positive feedback,” Veldkamp said. “But the most gratifying part was getting the opportunity to take agents inside the F&I office and show them why some customers walk out with the products they need to protect their vehicles while others leave empty-handed.”

Wednesday’s final educational session was led by F&I Administration Solution’s David Trinder, who convened a panel comprised of Patrick DeMarco of Ristken Software Services, Open Dealer Exchange’s Ron Greer, American Guardian Warranty Services’ Daniel Lievrouw and Matt Nowicki of Innovative Aftermarket Solutions. The group tackled the issues affecting connectivity between dealers, lenders and product providers and fielded several pointed questions from the crowd.

The show closed with a moving address from famed NFL referee Jim Tunney, who drew on his experience on the field as well as his career as a high-school principal and volunteer with the Special Olympics.

“Jim Tunney alone made it all worthwhile,” Reahard said. “A great person, amazing life and a truly gifted and inspirational speaker. Thank you, Agent Entreprenuer, for your continued contribution to our industry!”

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Agent Summit Releases Full Agenda


LAS VEGAS — Organizers of next week’s Agent Summit have released the event’s full agenda. The complete program includes details for each of the three day event’s keynote speeches, panels and workshops.

Among the highlights is “Reinsurance: Painting the Right Picture for Your Dealers,” a workshop that will be presented by a two-man team of Randy Crisorio, a “superagent” and founder of United Development Systems, and reinsurance expert Greg Petrowski, principal of GPW and Associates.

“I am really looking forward to this year’s Agent Summit,” Crisorio said. “Many who did not attend last year have asked me if it was worthwhile, and my answer is always the same: ‘This is the only dedicated agent forum available to us, and the agenda is built to enhance every aspect of our operations.'”

The workshop was designed to help agents sell their dealer clients on true value proposition of a reinsurance program. Crisorio and Petrowski plan to expand upon the basic value proposition with details on managing dealer expectations, painting a realistic picture of how reinsurance works, and deciding whether a particular dealer is a good candidate.

“Partnering with Randy offers the best possible format,” Petrowski said. “I work with the reinsurance providers to set up companies for dealers, and Randy’s perspective is that of the audience. So when I’m talking about potential changes on the tax front, domicile and structure issues, he’ll be asking the right questions to relate it back to the agents in attendance.”

“I am sure that every agent out there would like to become more knowledgeable in this space and sign up more dealers,” Crisorio added. “If you want to grow, you have to go!”

Agent Summit 2012 will commence on Monday, March 12 and conclude on March 14. Registration closes Wednesday, March 7, so visit www.agentsummit.com to secure your pass and peruse the agenda.

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Agent Summit Panels to Tackle Key Issues


LAS VEGAS — Organizers of next month’s second annual Agent Summit built the event’s agenda with an eye toward training. But the program also includes panels designed to open a dialogue regarding two key issues: the role of agents in dealerships and the role technology plays in the F&I office.

The first, “5 Ways to Take Your Agency From Provider Rep to Partner,” will commence at 5 p.m. on Tuesday, March 13. Reahard & Associates’ Rick McCormick will moderate the panel, which will include David Duncan of Safe-Guard Products International, Protective Asset Protection Division’s Rick Kurtz, RoadVantage’s Garet Lacour, John Luckett of Resource Dealer Group and Interstate National Corp.’s Ricky Wolfe. The group will debate and discuss the evolving role that agents and agencies play in today’s dealerships, including business planning, ongoing training and more.

On Wednesday at 10 a.m., F&I Administration Solutions’ David Trinder will lead “Technology: Capturing the F&I Transaction Electronically,” a panel that includes Ristken Software Services’ Patrick DeMarco, Ron Greer of Open Dealer Exchange, Daniel Lievrouw of American Guardian Warranty Services and Innovative Aftermarket Services’ Matt Nowicki. Organizers say this group of experts, each of whom operates on the frontlines of the drive toward e-commerce, is uniquely qualified to get agents up to speed on this pressing issue.

“These are broad topics,” said David Gesualdo, show chair and publisher of F&I and Showroom. “We know that, unlike the workshops, these sessions can create more questions than answers. But we also know that there’s no point in convening a group of agents this size if we’re not willing to confront the issues that affect us all.”

Agent Summit 2012 will be held March 12–14, 2012, at Caesars Palace in Las Vegas. To register, view the agenda or for more information, visit www.agentsummit.com.

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Top Trainers Lead Agent Summit Agenda


LAS VEGAS — Agent Summit organizers have reported an early surge in registrations following the release of the event’s agenda. Show chair David Gesualdo credited the response to the show’s focus on training, noting that this year’s slate offers a “one-stop shop” for agent-focused education.

“Our goal was to offer our attendees a year’s worth of training in one trip,” Gesualdo said Wednesday. “Our advisory board worked overtime to sort through the topics agents told us they wanted covered, and we invited the best people available to lead them.”

The event is scheduled for March 12–14, 2012 at Caesars Palace in Las Vegas, with workshops starting Tuesday, March 13, and continuing into Wednesday morning. The first trainer on the schedule is Gerry Gould, director of training for United Development Systems Inc. He will welcome attendees on Tuesday morning and serve as emcee.

“This year’s Agent Summit couldn’t come at a better time,” Gould said. “Our business is rebounding. Folks are attentive to new and creative ideas, and they’re sure to find them amongst the pool of talent participating this year.”

Safe-Guard Products International’s Luis Garcia, whose high-octane presentation on driving dealer profits jump-started last year’s educational slate, returns to lead the first workshop. Garcia will present “Making Role-Playing an Effective Exercise” after Gould’s welcome address and an opening keynote address by top trainer Paul Webb.

The afternoon schedule includes workshops led by Dealership Income Development’s Tom Luzader (“The Most Effective Ways to Sell Products in the Service Drive”) and Bart Carpenter of GSFSGroup (“Increasing Product Sales Through Customer-Tailored F&I Presentations”). Great Lakes Companies’ head trainer, Steve Veldkamp, takes on “Increasing Penetrations on Key Replacement, Appearance Protection and More” on Wednesday morning.

Agent Summit 2012 is presented in partnership with Agent Entrepreneur and F&I and Showroom magazines. For the full agenda, registration and more, visit the Agent Summit website.

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Agent Summit 2012 Agenda Released


LAS VEGAS — The preliminary agenda for the second annual Agent Summit, to be held March 12–14, 2012 at Caesars Palace in Las Vegas, has been released. Presented in partnership with Agent Entrepreneur and F&I and Showroom magazines, the three-day event builds and expands upon last year’s inaugural, two-day show.

“Given the time and space we needed, we were really able to open things up for 2012,” said David Gesualdo, show chair and publisher of F&I and Showroom. “This agenda runs the gamut from reinsurance to service-drive sales, but it all relates back to one goal: Reinforcing the importance of agents and agencies to their dealer clients.”

The show kicks off with a Monday-evening address by John Braganini, head of Great Lakes Companies, followed by an evening reception. On Tuesday, leading trainers Paul Webb and Ron Reahard will handle keynote speaker duties for the morning welcome and luncheon session, respectively.

Highlights over the next two days include the aforementioned reinsurance and service-drive sales workshops as well as sessions designed to help agents market themselves to dealers, practice role-playing as a training tool, increase penetration on poorly performing products and more.

Agent Summit 2012 also will feature two panel discussions, both stocked with leading industry executives. On Tuesday, Reahard & Associates’ Rick McCormick will serve as moderator for “5 Attributes That Make Your Agency an Elite Provider/Partner in the Industry.”

On Wednesday, David Trinder of F&I Administration Solutions will reopen the debate over e-commerce in “Technology — Capturing the F&I Transaction Electronically.” The show will conclude at midday Wednesday with closing remarks from famed NFL referee, author and motivational speaker Jim Tunney, whose appearance is sponsored by CNA National Warranty Corp.

To peruse the agenda, register for the event or request further information, visit the Agent Summit website.

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