Archive | Training

Paper or Plastic: Which Works Best in F&I?

Paper or Plastic: Which Works Best in F&I?

We have been working with several software providers over the last couple of years to develop training and better processes for several of the new electronic F&I presentation tools. We have also been testing and measuring results from different types of printed menus. I am quite often asked which type of presentation media is the … Read More »

Tags: , , , ,

Posted in Training0 Comments

The Five ‘T’s of the F&I Process

The Five ‘T’s of the F&I Process

The general agent is tasked with assisting dealers on two distinct levels: The first responsibility is to help each dealership develop a profitable sales process as it flows into and through the F&I office. The dealer needs to be assured that they have the right (1) people who are well-trained, a professional F&I (2) presentation, … Read More »

Tags: , ,

Posted in Training0 Comments

Don’t Get Bitter, Get Better

Don’t Get Bitter, Get Better

The meetings all went well, the dealer and GM were present, all the sales and F&I managers seemed to agree with the plan and the coffee and doughnuts were fresh. What more can you ask for? Now it’s off to the races! … Or is it? Everyone agreed with the plan, but are they actually … Read More »

Tags: , , ,

Posted in Training0 Comments

Page 2 of 212