Archive | Small Business Tips

Customer Experience Success Relies On More Than Marketing

In the fight to win the customer experience battlefield, most organizations put their marketing departments in charge.  But it takes much more than marketing expertise and impact to succeed in customer experience.  Operations, human resources, and finance must also take responsibility and undergo fundamental transformations, reports Forbes. It’s understandable to think that marketing should drive … Read More »

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7 Powerful Ways To Beat Burnout

Burnout can get the better of you, even when you have great passion for your work. Burnout often results from a misalignment of input and output; you get burnt out when you feel like you’re putting more into your work than you’re getting out of it. Sometimes this happens when a job isn’t rewarding, but … Read More »

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Simple Ways To Improve Your Management Skills

What makes a good leader is the use of effective management skills such as spending 50 percent or more of their time listening carefully. Great leaders understand that some of the best leadership qualities entail listening to others with undivided attention, reports Entrepreneur. When was the last time you actually listened single-mindedly to one of … Read More »

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Four Ways To Manage Your Executive Presence

Many believe executive presence or charisma is one of those mysterious aspects of leadership you’re either born with or you’re not. Some think it’s the personality that comes with being an extrovert. I don’t agree with either of these viewpoints, reports Forbes. Executive presence is how you manage your assertiveness and diplomacy in professional situations. … Read More »

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If 80 Percent of Success Is Showing Up Then 20 Percent Is Following up

Woody Allen once said that 80 percent of success in life is just showing up. Now granted, Woody Allen also defended dating his adopted daughter by saying, “The heart wants what it wants,” so holding him up as a paragon of sound judgment may not be my best move. But if Woody is right, then I (another man whose … Read More »

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What the Best Leaders Do to Create a Great Company Culture

As an entrepreneur, knowingly or not, YOU are your company’s culture, and that culture sets the tone for how your company operates and communicates every single day, reports Inc. No matter the size of your company, maintaining a strong culture that YOU define is important for many reasons, including the optimization of productivity, and employee retention. Whether you like … Read More »

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