Archive | Small Business Tips

The Business That’s Now Only Interested In Customer Retention

Our 2018 business strategy looks like this: customer retention. We’ve spent a decade putting new business first, plowing our efforts and resources into marketing and advertising, reports Forbes. And it’s a strategy that, until now, has worked. Customer acquisition has fuelled our growth and our revenue rose to $5.6million this financial year, up from $3.75million … Read More »

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3 Unlikely Signs You’re a Good Leader

When your employee calls a meeting to tell you they’re bored, your first reaction may be to roll your eyes. It’s natural to feel shocked, annoyed, and frustrated. You may even start feeling anxious that they could quit if you don’t do something about it. And fast, reports Inc. It’s hard not to take these kinds … Read More »

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You Know Where The Future Is Headed, So Why Aren’t You There Already?

“Quick, hire some data scientists!” “Let’s fix our mobile app!” “Let’s accumulate data—we will use it later.” When facing the threat of disruption, companies usually respond with a cacophony of digital initiatives—a mixture of big bets for the future and little bets that might yield a win to report on the next quarterly earnings call. … Read More »

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Successful People Always Chase the Impossible — Here’s Why

Vince Lombardi said it best: “We will chase perfection, knowing all the while we can never attain it. But along the way, we shall catch excellence.” Successful people are always in the chase for perfection. As Lombardi knew, however, and as I’ve discovered more than once myself, what we chase is often very different from … Read More »

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Google’s Genius Productivity Hack Will Change How You Innovate

At Google X, the company’s “moonshot factory,” the mantra is “#MonkeyFirst.” The idea is that if you want to get a monkey to recite Shakespeare on a pedestal, you start by training the monkey, not building the pedestal, because training the monkey is the hard part. Anyone can build a pedestal. The problem is that … Read More »

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Communication Breakdown At Work? These 5 Hacks Transformed Our 1,000-Person Company

When my company had 20 people, communicating was easy. We were all crammed into a couple rooms at our office. If we needed to share news, we just leaned over to the person next to us or stood up and made an announcement. When there was a major sale or a big win, a slow … Read More »

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