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Technology in the Hands of the Customer

Technology in the Hands of the Customer

Utilization of tablet-based technologies has taken off in virtually every industry. There are many valid reasons why executives, sales people, retail stores, and yes, even car dealers, are flocking to tablet-based devices and technology. With so much of the population having tablets in their households or at their workplace, they have become a familiar device … Read More »

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Theft Protection and Recovery Through Microdots

Theft Protection and Recovery Through Microdots

The new weapons against theft are the black light and a microscope. Law enforcement can now use a black light for quick identification of stolen vehicles or automotive components and a microscope to determine the property’s owner. DataDot Dealer Services (DDS) offers, a theft deterrent system that utilizes a unique microdot identifier that is fitted … Read More »

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Menu Selling the Electronic Way

Menu Selling the Electronic Way

There are a variety of software programs and software providers, in the market, that offer profit-making solutions for Agents to help their dealer-clients manage their business successfully. But what is the best menu systems comprised of, how can an Agent ensure that his or her dealer-client is going to use the program? Around 2002, the … Read More »

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Digital Compliance, Part 3

Digital Compliance, Part 3

Serialized articles are like turkey after Thanksgiving: eventually, you get tired of turkey sandwiches, turkey soup, and turkey burritos. It’s time to move on to other things. So this will be the last installment on the topic of Digital Compliance. One last 1,000-word helping and we can put away the cranberry sauce for another year. … Read More »

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Digital Compliance, Part 2

Digital Compliance, Part 2

Last month in this space, we discussed the existence and usefulness of inexpensive “digital” compliance tools. For purposes of this series, we consider “digital compliance” to mean any compliance tool or solution that is: Web- or computer-based Automated Efficient Effective Part 1 evaluated digital compliance as it applied to OFAC, the Safeguards Rule, the Red … Read More »

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Digital Compliance, Part 1

Digital Compliance, Part 1

Research and my own experience have shown that (a drum roll, please)… dealers are cheap. And I don’t mean that in a negative way. Rather, in the past few years of tightening car sales and constipated margins, the best dealers have trimmed their expenses to the extent possible. Lazy brothers-in-law got laid off. Jets went … Read More »

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