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Leveraging Prepaid Maintenance

Leveraging Prepaid Maintenance

2016 marks the end of an uptick cycle with vehicle sales. Starting this year, industry experts expect vehicle sales to slow down and possibly plateau with little to no growth in overall unit sales. For dealers, this means customer retention and brand enhancement will become more critical to gain market share. Agents, in turn, can … Read More »

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A Winning Strategy for Closing More Business

A Winning Strategy for Closing More Business

Let’s face reality. Every day, dealers are overwhelmed by salespeople pitching everything from car washes to dealer management systems. Agents selling F&I products are everywhere, in towns of all sizes, pounding on doors and offering products, training and even free money to do business with them. What sets you apart? Why should they speak with … Read More »

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Privacy: None of Your Business?

Privacy: None of Your Business?

Are privacy concerns part of your business? If not, they should be. Ignoring them can unnecessarily expose your agency, your reputation and your dealer clients to great harm. To begin with, it is necessary to understand NPI. NPI is a common abbreviation for nonpublic personally identifiable financial information. Personally identifiable financial information, in turn, means … Read More »

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Whatever Happened to Credit Life?

Whatever Happened to Credit Life?

There was a time when credit life and disability insurance was the No. 1 product sold in the F&I office. In fact, for the better part of the 1970s and ’80s, it was the only product. When John Braganini, principal at Great Lakes Companies in Kalamazoo, Mich., entered the auto retail channel in 1986, credit … Read More »

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Industry Trends for 2016

Industry Trends for 2016

The New Year offers a perfect opportunity to consider anew the driving forces that will set the course for the automotive industry in 2016. Agent Entrepreneur reached out to agents, agency heads and executives from the F&I product provider segment to find out what 2016 will bring for the economy as a whole and the … Read More »

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What Is a CMS and Why Do I Need One?

What Is a CMS and Why Do I Need One?

You may have heard of the term “CMS” and wondered what it meant. In the context of regulatory compliance, it stands for “compliance management system.” A CMS provides dealership management with a systematic framework for compliance, from cradle to grave, in the lifecycle of products and services subject to supervision by the Consumer Financial Protection … Read More »

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