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40 Visions for the Future

40 Visions for the Future

In an age in which progress is measured not in small steps but leaps and bounds, the expectations on those entering the automotive arena are just as demanding. Along with keeping up with the changing demands of their clients and end users, this generation of 40 under 40 are also tasked with paving a clear … Read More »

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Bridging the Generation Gap

Bridging the Generation Gap

From the earliest stages of the nomination and selection process, we realized that a significant portion of our list would be comprised of relatives of established executives and business owners. Once this became clear, we decided to sit down with their elders to discuss the challenges and opportunities that arise when members of the next … Read More »

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Compliance Is More Than Just a Word

Compliance Is More Than Just a Word

Compliance has been a “buzz word” in our industry for decades. Federal and state regulations that encompass the retail automotive world have been increasing, yet it’s still some of the decades old regulations that are getting businesses into trouble today. In order to establish a compliant work place, cultural change and understanding are required on … Read More »

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Don’t Let the Good Times Roll Over You

Don’t Let the Good Times Roll Over You

It would be safe to say that everyone in the retail automotive space lost some weight following 2008, figuratively speaking. It would be surprising to find a dealer who didn’t tighten-up his or her business operations during the Great Recession, both in terms of people and in demanding greater ROI in money spent. Dealers began … Read More »

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Dealership Compliance under the Gramm-Leach-Bliley Act

Dealership Compliance under the Gramm-Leach-Bliley Act

The Gramm-Leach-Bliley Act of 1999, or “GLB” as it is more commonly called, is the law with the biggest impact on the dealership community since the Truth in Lending Act was passed in 1968. From GLB flow at least two major rules that affect every dealership in America: the Privacy Rule and the Safeguards Rule. … Read More »

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The Great Debate: Recording in F&I

The Great Debate: Recording in F&I

We’ve all heard it before. “This transaction may be recorded for quality and training purposes.” In fact, we hear it so often; many of us don’t even give it a second thought. But those words are not the norm in many F&I offices. In fact, there are vastly different schools of thought on the use … Read More »

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