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New Outlook on Leasing Opportunities

New Outlook on Leasing Opportunities

In the agent’s version of a perfect world, every opportunity in the business office with a customer would unfold smoothly. F&I professionals would present products in a compliant and consistent manner, and customers would get the products they need to protect their investments. Or better yet, informed customers would request the F&I products that fit … Read More »

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How to Answer Dealers’ Compliance Questions

How to Answer Dealers’ Compliance Questions

As trusted advisors to dealers and the dealerships they own, they look to us to provide expertise in a number of areas. We are smart enough to know what we know and how to look for help for those things we do not know. For example, if a dealer asks me to help with OSHA … Read More »

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Who’s Who 2017

Who’s Who 2017

When the team here at AE sat down to begin planning this issue, the hardest task was deciding how we could possibly narrow down the participants to fit in one issue. There are currently so many individuals in this industry making strides and moving us forward on a daily basis. It was no easy task, … Read More »

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Who Are You? Who? Who? Who? Who?

Who Are You? Who? Who? Who? Who?

If you are of a certain age, you will quickly recognize the refrain from the 1978 double platinum “Who Are You?” album by rock legends, The Who. While the song is about band member Pete Townsend getting questioned by the local men in blue after a bender, on the dealership floor, the question is more … Read More »

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Retros vs. Reinsurance: The Next Big Opportunity for Agents

Retros vs. Reinsurance: The Next Big Opportunity for Agents

Go Google “dealership admin fee” and check out the very first result. Go ahead. We’ll wait for you here. Welcome back. And now you know that the first hit is from your buddies at TrueCar. And that the article is all about the lesser-known fees that dealerships are sometimes known to charge their customers. In … Read More »

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How to Establish Product Pricing Guidelines

How to Establish Product Pricing Guidelines

Most of our clients have established a product pricing guideline to help the F&I manager in pricing decisions and processes. Using this internal guideline helps a dealer to sell products, make a fair profit and, hopefully, establish a defense against price gouging. But establishing a pricing guideline takes some thought and an understanding of state … Read More »

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