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Industry Trends for 2017

Industry Trends for 2017

With a tumultuous 2016 in the books and a new year underway, it’s time for our annual look ahead at what industry experts believe 2017 has in store for your agency and the dealers you serve. Despite the lingering tensions generated by a divisive presidential campaign and widespread concern of a downturn in new-vehicle sales, … Read More »

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From the Boardroom: Digital F&I and the Millennial Boom

From the Boardroom: Digital F&I and the Millennial Boom

From their thoughts on what is an acceptable per-copy average to how their companies aim to address the online F&I push, four F&I product provider reps weighed in on a host of top-of-mind topics during Industry Summit 2016’s “From the Boardroom” discussion in late August. The main takeaway for general agents is they’ll play a … Read More »

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It’s All About the Relationships

It’s All About the Relationships

In F&I, we tend to focus pretty heavily on the products. We sell the features and benefits to the consumers, and the profit margins to the dealers, and every provider of every product does its best to prove to agents and dealers alike that its offering is superior to all the rest. However, while it’s … Read More »

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How to Formalize a CMS

How to Formalize a CMS

In the beginning, there was General Motors Acceptance Corporation (GMAC) and the emergence of indirect auto finance. The Treaty of Versailles was signed around the same time, ending World War I. A typical GMAC deal file was the title and a contract too small to fit in today’s standard printer tray. That innocuous beginning ultimately … Read More »

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Role-Play Your Way to Success

Role-Play Your Way to Success

Opportunity meets those who are most prepared for its arrival. Those who are prepared with knowledge are prepared for success. This definitely rings true in dealerships and the various customer groups that come in daily. Investing the time to learn about products and customers will enable agents to more effectively prepare the F&I professionals they … Read More »

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What to Look for in a VSC Provider

What to Look for in a VSC Provider

It’s Friday afternoon. The sun is beaming through your office window and the images of weekend plans for 18 holes on your favorite course and a graduation party for your nephew are dancing through your head. You just have to tie up a few loose ends before heading out the door. And then, at 4:45, … Read More »

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