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Continuing Education: Should You Choose Online or In-person?

Continuing Education: Should You Choose Online or In-person?

I recently had a conversation with some colleagues about how important, and necessary, it is for anyone in the workforce to keep up-to-date in our respective industries. The idea of continuing our professional education is not so new and, for those of us in America, dates as far back as the early 1800s. Now, of … Read More »

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Keep Your F&I Managers Up to Date with Online Trainings

Keep Your F&I Managers Up to Date with Online Trainings

What makes a productive, top-notch F&I person? Training! And who is in the best position to make sure the F&I department personnel are well educated on products, technology, customer service, sales techniques and overall F&I management and processes? The AGENT! Agents are continually faced with the task of making sure the F&I managers at their dealerships are performing to … Read More »

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Successful Administrators Offer More than Cheapest Products

Successful Administrators Offer More than Cheapest Products

Administrators are often urged to provide products to agents and dealers that are “cheap in price and low in value.” Agents and dealers flock to the “easy and cheap” products. Unfortunately, most of the administrators that entered the industry with an easy, simple and cheap product are the same administrators that are no longer in … Read More »

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Don’t Underestimate the Power of Non-Verbal Messages

Don’t Underestimate the Power of Non-Verbal Messages

As human beings, we are sending non-verbal messages all of the time through our facial expressions, demeanor and body language. The people we sell to pick up on those messages…sometimes subconsciously. The power of subconscious messages is very serious business. All of us in selling should be concerned about perceptions on both sides of the … Read More »

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How Information Translates Into Sales

How Information Translates Into Sales

As a general agent, it’s important for you to bring not only products but solutions to your dealers. Dealers are always looking for higher profits and one way you can deliver is by helping their salespeople learn to close a higher percentage of sales. Why is it that some salespeople close higher percentages of products … Read More »

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Conquer Customers’ Fears to Improve Your Business

Conquer Customers’ Fears to Improve Your Business

Fear is the greatest enemy you’ll ever encounter in business and it’s especially prevalent in sales situations. Few business professionals recognize that fear appears on both sides of most business or selling situations. The level of success you will achieve in your career depends on your understanding of and mastery over fear. Most salespeople have … Read More »

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