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Car Folks are People, Too

Car Folks are People, Too

Due to the advent of the Red Flags Rule enforcement date on January 1st, the topic of identity theft is all the rage. Certainly identity theft is an issue in the dealership environment, but news flash – car folk are people, too. They have the same risks of identity theft at home as the rest … Read More »

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Meeting of the Minds

Meeting of the Minds

Born out of last year’s F&I Conference and Expo, the industry’s first agent-only conference promises to go where no other show has gone before. In his Feb. 1, 2011, blog post, Gregory Arroyo, executive editor of F&I and Showroom magazine, used the term “The MEETING” to frame the industry’s first agent-only conference. But it was … Read More »

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It’s Not What You Say…

It’s Not What You Say…

It’s not what you say, but how you say it that counts, right? I’m certain you’ve heard that cliché hundreds of times. In business, what you say is just as important as how you say it. In selling vehicles, you must learn to paint mental pictures in the minds of your potential clients. Those pictures … Read More »

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An Ounce of Prevention Is Worth a Pound of Chargeback

An Ounce of Prevention Is Worth a Pound of Chargeback

Let’s start with a hypothetical story of a typical day in the life of an F&I manager. He’s one delivery short of glory at month’s end when a sales associate TOs a hot one: full MSRP and all the options on a $60,000 black granite Suburban, no trade. Wants to finance the car through the … Read More »

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A Great Year Behind Us – An Even Greater Year Ahead!

A Great Year Behind Us – An Even Greater Year Ahead!

Agent Entrepreneur had a great year in 2010. Since the release of our first publication on the first of July last year, our readership level has peaked 53% over the past six months. And we are expecting to see even greater results in 2011. We will be seeing many of our advertisers, contributors and readers … Read More »

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The Buyer Interview – Back to the Basics

The Buyer Interview – Back to the Basics

The phrase “buyer interview” may not be one you’ve heard, but it’s one I strongly recommend you understand and use. Conducting an effective buyer interview is similar to what a good journalist does when interviewing someone for an article. You ask questions that get them talking about their situations, their needs, their desires and their … Read More »

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