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What Is Your Dealers’ VFI?

What Is Your Dealers’ VFI?

To be a successful agent, it is important that everyone at your dealerships understands the importance of making a good first impression. The porters line up all the vehicles in a straight row and make sure there is no garbage or debris on the lot. Many of your dealerships probably also hire a third party … Read More »

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Neighbor Spoofing

Neighbor Spoofing

How many times have you received a call from the same area code as yours with the same first three-digit prefix as yours? Too many, right? This type of caller ID spoofing is known as “neighbor spoofing” and aims to make you think you are getting a call from a neighbor so that you are … Read More »

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Dashboards Tell You When F&I Needs Servicing

Dashboards Tell You When F&I Needs Servicing

Some of us remember a time of bench car seats, manual crank windows, and actually “kicking the tires.” Oh, so long ago it all was. Climb inside any modern car and it is quickly obvious that so much of the driving experience is now automated for us, including the availability of information required for driving … Read More »

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Modernists vs. Traditionalists: Morphing Into an Edealership

Modernists vs. Traditionalists: Morphing Into an Edealership

As the sales and F&I processes are morphing from a traditionalist (paper) documentation of the processes to a modernist (digital) documentation, it is helpful to step back to see where the change is taking place. The battle between a modernist and a traditionalist is evident in the world outside of automotive retailing. For example, the … Read More »

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Agents Wield the Power of Compliance

Agents Wield the Power of Compliance

On Monday, Sept. 11, 2017, agents, dealers, F&I professionals and other attendees of Industry Summit packed into a ballroom at the Gaylord Texan Hotel Resort & Convention Center for Compliance Summit, a one-day educational slate followed by the Automotive Compliance Specialist certification review and exam proffered by Automotive Compliance Education (ACE) the next morning. After … Read More »

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The Future of Compliance

The Future of Compliance

What does the future of compliance for the automotive retailer look like? If you attended the Compliance Summit held this past September in Texas, you know that the future of compliance is already here! If you did not, let’s examine how recent events affect our business. The recent Equifax breach has heightened all consumers’ awareness … Read More »

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