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The Consumer Financial Protection Bureau’s Encroachment Into the F&I World

The Consumer Financial Protection Bureau’s Encroachment Into the F&I World

When Congress passed the Dodd-Frank Wall Street Reform and Consumer Protection Act, both the auto dealer and insurance industries were at the table to be sure they were carved out from the jurisdiction of the now powerful Consumer Financial Protection Bureau, better known as the CFPB. As is frequently the case, however, legislative exemptions are … Read More »

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Tangible and Intangible – Customizing Presentations to Deliver Success

Tangible and Intangible – Customizing Presentations to Deliver Success

No F&I department can survive off service contracts, GAP and reserve alone. In order to achieve a solid PVR without the reliance on those three products, the F&I office has to be very, very good at what we have learned to call tangible and intangible products. These unique types of offerings need to be presented … Read More »

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Making the Most of Time in the F&I Office

Making the Most of Time in the F&I Office

The average time consumers spend on purchasing a new vehicle is almost four hours from start to finish – and most customers agree this is way too long. Once the customer has chosen a vehicle and negotiated the sale, they proceed to the F&I office. There, the F&I manager has numerous products to present, and … Read More »

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A Brief History of Reinsurance

A Brief History of Reinsurance

Successful reinsurance companies generate untold wealth for dealers and agents today. In the second decade of the 21st century, reinsurance has long been established as a mature, legally compliant and vital tool for helping reinsurance company owners achieve additional security and long-term prosperity. Throughout the years, there were occasions when my company, SouthwestRe, played an … Read More »

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Top Agents Talk About PVR

Top Agents Talk About PVR

Per vehicle retail (PVR) has long been the measuring stick of F&I success.  While it is a useful tool, it clearly does not tell the whole story. In the simplest terms, PVR – also referred to as per retail unit (PRU) – consists of two components: finance or lease reserve and the profit from F&I … Read More »

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Underdog Independent General Agents Survive and Thrive

Underdog Independent General Agents Survive and Thrive

While you may not consider yourselves underdogs, I assure you, you all have similar qualities and characteristics of great underdogs and have great underdog stories. Both you and your agencies experience victories and possess a relentless competitive nature. The very fabric of your existence comes from your ability to rise up to improbable circumstances. You … Read More »

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