Archive | Industry

Compliance Is More Than Just a Word

Compliance Is More Than Just a Word

Compliance has been a “buzz word” in our industry for decades. Federal and state regulations that encompass the retail automotive world have been increasing, yet it’s still some of the decades old regulations that are getting businesses into trouble today. In order to establish a compliant work place, cultural change and understanding are required on … Read More »

Tags: , ,

Posted in Industry0 Comments

Don’t Let the Good Times Roll Over You

Don’t Let the Good Times Roll Over You

It would be safe to say that everyone in the retail automotive space lost some weight following 2008, figuratively speaking. It would be surprising to find a dealer who didn’t tighten-up his or her business operations during the Great Recession, both in terms of people and in demanding greater ROI in money spent. Dealers began … Read More »

Tags: , ,

Posted in Industry0 Comments

Dealership Compliance under the Gramm-Leach-Bliley Act

Dealership Compliance under the Gramm-Leach-Bliley Act

The Gramm-Leach-Bliley Act of 1999, or “GLB” as it is more commonly called, is the law with the biggest impact on the dealership community since the Truth in Lending Act was passed in 1968. From GLB flow at least two major rules that affect every dealership in America: the Privacy Rule and the Safeguards Rule. … Read More »

Tags: , ,

Posted in Industry0 Comments

The Great Debate: Recording in F&I

The Great Debate: Recording in F&I

We’ve all heard it before. “This transaction may be recorded for quality and training purposes.” In fact, we hear it so often; many of us don’t even give it a second thought. But those words are not the norm in many F&I offices. In fact, there are vastly different schools of thought on the use … Read More »

Tags: , , , ,

Posted in Industry0 Comments

Selling Appearance Protection

Selling Appearance Protection

As dealership reserve shrinks, the pressure is increasing on the F&I office to find other avenues to enhance and replenish overall profit margins. Shoring up dealers’ bottom line in F&I is more critical than ever before. Historically, the focus in F&I has been on big-ticket items, but as lease penetration reaches new highs and reserves … Read More »

Tags: , , , , , , , , ,

Posted in Industry0 Comments

Plugging the Leaks in F&I

Plugging the Leaks in F&I

Unrealized opportunities for profit occur all too often in the F&I office. At the recent Industry Summit in Las Vegas, John Braganini, principal, Great Lakes Companies, and Steve Veldkamp, director of training, Great Lakes Companies, faced the issue head on and shared their tried and true methods for turning opportunity leaks into profit. The quality … Read More »

Tags: , ,

Posted in Industry0 Comments

Page 11 of 26« First...910111213...20...Last »