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You’re Not in a Mayberry Fairy Tale

You’re Not in a Mayberry Fairy Tale

I like watching old television programs. “The Andy Griffith Show” is a favorite. It depicts a simpler time. Sheriff Andy Taylor was in charge of the town, Deputy Barney Fife provided some humor, and Aunt Bea kept everyone in line. Eccentric townspeople served as the foil for many episodes. Son Opie delivered frequent life lesson … Read More »

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Compliance Management System or Compliance Training?

Compliance Management System or Compliance Training?

What is the important and significant difference between a compliance management system (CMS) and compliance training? Why is one preferable to the other in the compliance space for dealerships? A “system” has been defined as describing a set of connected parts forming a complex whole or an organized set of procedures by which something is … Read More »

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New Outlook on Leasing Opportunities

New Outlook on Leasing Opportunities

In the agent’s version of a perfect world, every opportunity in the business office with a customer would unfold smoothly. F&I professionals would present products in a compliant and consistent manner, and customers would get the products they need to protect their investments. Or better yet, informed customers would request the F&I products that fit … Read More »

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How to Answer Dealers’ Compliance Questions

How to Answer Dealers’ Compliance Questions

As trusted advisors to dealers and the dealerships they own, they look to us to provide expertise in a number of areas. We are smart enough to know what we know and how to look for help for those things we do not know. For example, if a dealer asks me to help with OSHA … Read More »

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Who’s Who 2017

Who’s Who 2017

When the team here at AE sat down to begin planning this issue, the hardest task was deciding how we could possibly narrow down the participants to fit in one issue. There are currently so many individuals in this industry making strides and moving us forward on a daily basis. It was no easy task, … Read More »

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Who Are You? Who? Who? Who? Who?

Who Are You? Who? Who? Who? Who?

If you are of a certain age, you will quickly recognize the refrain from the 1978 double platinum “Who Are You?” album by rock legends, The Who. While the song is about band member Pete Townsend getting questioned by the local men in blue after a bender, on the dealership floor, the question is more … Read More »

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