Archive | Featured Articles

Agent Reporting for a New Era

Agent Reporting for a New Era

Agents provide a unique and invaluable service to automotive dealers as income development drivers, compliance consultants and training providers. In order to play this vital role, agents need information from disparate sources that paint a picture of sales and profitability at each dealership they service. It starts with reports based on DMS data to understand … Read More »

Posted in Featured Articles, Industry0 Comments

Become a Better F&I Coach

Become a Better F&I Coach

In the world of an agent, things change rather quickly. Aside from technological advances and demands from clients, there is also the fact that, as Mark Cuban once said, “Someone is trying to get your business 24 hours a day.” In today’s competitive environment, income development has become more important than ever before. Driving better … Read More »

Posted in Featured Articles, Training0 Comments

What Is Your Dealers’ VFI?

What Is Your Dealers’ VFI?

To be a successful agent, it is important that everyone at your dealerships understands the importance of making a good first impression. The porters line up all the vehicles in a straight row and make sure there is no garbage or debris on the lot. Many of your dealerships probably also hire a third party … Read More »

Posted in Featured Articles, Industry0 Comments

Neighbor Spoofing

Neighbor Spoofing

How many times have you received a call from the same area code as yours with the same first three-digit prefix as yours? Too many, right? This type of caller ID spoofing is known as “neighbor spoofing” and aims to make you think you are getting a call from a neighbor so that you are … Read More »

Posted in Featured Articles, Industry0 Comments

The One Thing Customers Want Most!

The One Thing Customers Want Most!

The one thing that will create the most profitable opportunities to help customers buy more of our products is exactly the one thing they want the most: a great experience! When customers choose us to spend their money with, they expect a good experience. And when they encounter an unexpected great experience that is focused … Read More »

Posted in F&I Success, Featured Articles0 Comments