Archive | Auto Industry News

Survey: Buyers Are Using VSC and Ancillary Product Benefits

CHESTERFIELD, Mo. — Forty-two percent of the 120 vehicle owners surveyed by Protective Asset Protection estimate their protection plan saved them an average of $1,000 to $2,000 in repairs or parts replacement, the F&I product provider recently reported. This is the latest survey conducted by the ... Read More »

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AAGI Debuts Three New Products

SCHAUMBURG, Ill. — American Auto Guardian Inc. (AAGI) announced the addition of a trio of powerful new products joining its aftermarket lineup: AutoGuard Plus Mechanical GAP, AutoGuard Prepaid Maintenance, and AutoGuard Sentinel. A combination of exclusionary coverage and vehicle maintenance, AutoGuard Plus Mechanical GAP is ... Read More »

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Confident Financial Offers Repair Financing

BOULDER, Colo. and SALT LAKE CITY, Utah — Confident Financial Solutions (CFS) has partnered with alternative payment products provider WebBank to offer car buyers a new way to pay for unplanned auto repair expenses, the companies announced. Instead of using credit cards or other costly ... Read More »

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Cox Names Marianne Johnson CPO

ATLANTA — Marianne Johnson is joining Cox Automotive as chief product officer, reporting to Executive Vice President and Chief Operating Officer Mark O’Neil. In her new role, Johnson will partner closely with the Cox Automotive executive team to focus on building exceptional products that maximize the potential ... Read More »

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Zendesk: Humanize Your Dealership for Sales Success

SAN FRANCISCO — Auto dealers face a scarcity of quality leads, razor-thin profit margins on new-car sales, and a need to maximize fixed ops revenue. But most continue to deliver a customer experience that forces dealership personnel to scramble for information whenever a potential or ... Read More »

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Volvo Car USA Introduces Next Generation Roadside Assistance

ROCKLEIGH, N.J. —  Volvo Car USA has introduced a new generation of roadside assistance technology the automaker said will dramatically improve response time to Volvo customers in need. With the use of advanced tracking technology, Volvo customers can pinpoint where help is with real-time information. ... Read More »

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