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Maurer Joins F&I Admin as F&I Retail Solutions Director

Lombard, IL – F&I Administration Solutions, LLC (F&I Admin), North America’s leading provider of software solutions for the administration of F&I products, is pleased to welcome Dennis Maurer as the new Director of F&I Retail Solutions. Maurer joins the leadership team to increase execution velocity as F&I Admin builds and delivers a broader set of solutions to dealers and agents in the F&I industry.

“We’re thrilled to have Dennis join the team in this role. His background and experience as a leader in automotive retail and the F&I space makes him a great fit to lead our clearFI efforts,” states Kumar Kathinokkula, COO of F&I Admin. “He will be a key driver behind our clearFI sales, marketing, positioning, and of course, product roadmap. Dennis is a strategic addition to our team and we’re looking forward to leveraging his skillset across all aspects of our Retail Solutions.”

As the Director of F&I Retail Solutions, Maurer will be responsible for the day-to-day operations, sales, and marketing of the clearFI platform. Using real time updates and a robust library of dashboards and reports that draw on both DMS and Provider data, clearFI delivers actionable intelligence to fit each role in the F&I value chain. Maurer has over 15 years of product and marketing management experience. His expertise extends to areas such as F&I solutions, go-to-market strategy, sales enablement, and software development.

Most recently, Maurer served as Product Manager at CDK Global, a leader in automotive commerce software and services. He has worked with many of the largest automotive groups in North America, leading the way in optimizing operational efficiencies and building processes to increase revenue. Maurer has a strong record for achieving consistently positive results in operational metrics while building valuable partnerships with both clients and employees.

“I’m excited to become a part of F&I Admin. This is a talented group of people who are deeply invested in improving solutions for the industry and I’m looking forward to being an integral part of that,” states Maurer. “The clearFI platform in particular meets a common dealer and agent need that’s been overlooked for a long time now, so it’s going to have a big impact on the market going forward.”

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Cox Automotive Acquires F&I Express®

ATLANTA and GRAPEVINE, Texas Cox Automotive Inc. (CAI) announced the acquisition of Intersection Technologies Inc. d/b/a F&I Express. F&I Express is dedicated to leading the aftermarket industry into the digital age with innovative technology solutions. The deal furthers Cox Automotive’s mission to transform the way the world buys, sells, owns and uses cars.

Both companies have a history dating back to Spring 2013, when Autotrader and Intersection Technologies leaders first met and decided to work together to further an initiative we know today as Digital Retailing.

F&I Express will operate as a wholly-owned subsidiary of Cox Automotive Inc.(CAI), which also includes Autotrader®, Clutch Technologies,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime, and will be a part of the Retail Solutions Group within CAI. While specific financial terms of the deal are undisclosed, all F&I Express employees will remain in their current roles at F&I Express, and the business unit will operate out of its current Grapevine, TX location.

“Combining assets, including a vast F&I providers network and unbeatable new technology, will create a competitive advantage driving continued value for dealers, agents, providers, and lenders,” said Mike Barrington, Senior Vice President Retail Solutions Group Sales, Digital Retailing and F&I Solutions. “As both pioneers and innovators, they’ve done an outstanding job of giving lenders and dealers who use multiple providers one place to go to rate, contract and register F&I products. Together, F&I Express and Cox Automotive will continue to deliver the services and solutions F&I Express has been delivering to the market.”

With industry-leading digital marketing, financial, retail and wholesale solutions for consumers, dealers, manufacturers, lenders and the overall automotive ecosystem worldwide, the Atlanta-based Cox Automotive has 34,000+ team members in more than 200 locations worldwide, and partners with more than 40,000 auto dealers as well as most major automobile manufacturers.

“F&I Express has developed innovative solutions via its technology, to connect the automotive marketplace to F&I providers,” said Brian Reed, CEO and Co-founder, F&I Express. “Joining Cox Automotive gives F&I Express deeper resources and broader talent to deliver innovative technology solutions and superior service that will help position F&I Express as an unbeatable contender in this industry.”

Express Recoveries is an optimized eCancellation solution connecting lenders, providers and dealerships to streamline the cancellation and recoveries process in an efficient and compliant manner. Express Digital Media gives digital retailers the power to educate car shoppers online with accurate and dynamic aftermarket rates and content.

For more information about either company, please visit or

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PALS Panels to Tackle GAP, Reinsurance, Online Claims

ORLANDO, Fla. — Highlights of the upcoming P&A Leadership Summit include three panel discussions targeting matters of immediate concern for executives and thought leaders working in the highest levels of the F&I industry. The two-day event, which is co-located with the annual Industry Summit, will begin Tuesday, Oct. 9, at the Caribe Royale Orlando in Orlando, Fla.

On Tuesday at 1 p.m., Kristen Gruber of Dealers Assurance Co. will serve as moderator for “The Inside Scoop: Straight Talk From Industry Leaders,” an executive panel featuring Dave Duncan of Safe-Guard Products International and Arden Hetland of American Financial & Automotive Services. The group will offer a C-level perspective on mounting GAP losses, the effects of the Trump tax cuts on reinsurance selection and performance, and online pricing and sales of F&I products, among other topics.

At 3:35 p.m., GPW and Associates’ Greg Petrowski will helm “The Reinsurance Climate: A Look at NCFCs and DOWCs,” a panel discussion staffed by Richard Irvine of PwC and MarksNelson’s David Kaseff. The four experts will dig into the effects of the Tax Reform and Job Act on noncontrolled foreign corporations and dealer-owned warranty companies.

The next day’s schedule includes “Can Online Claims Help Your Organization Achieve Efficiency and Scalability?” at 2:05 p.m. Moderator Brent Allen of StoneEagle will be joined by Safe-Guard’s Jardon Bouska, Stephen Fort of APEX Protection Inc., RoadVantage’s Garret Lacour and Kumar Kathinokkula of F&I Administration Solutions. The panel will track the progress of online claims portals and mobile applications, including which products can be adjudicated and paid online and the advancements widespread adoption of the emerging technology would require.

Other sessions include keynote addresses, featured presentations, and networking opportunities. Registrants are also welcome to attend any session on the Industry Summit agenda, which begins with Compliance Summit on Monday, continues with onsite Product Specialist certification by Automotive Compliance Education (ACE) Tuesday, and concludes with a full slate of advanced F&I training Wednesday.

“For an event dedicated to giving voice to the concerns we share, productive panel discussions are an essential component,” said David Trinder, CEO of F&I Admin and chair of the PALS advisory board. “We are grateful to each of our moderators and panels for dedicating time and energy to addressing these critical issues.”

More details about the 2018 P&A Leadership Summit, including the full agenda, will become available in the weeks ahead. Click here to register now. To discuss sponsorship and exhibition opportunities, contact show chair David Gesualdo at (727) 947-4027 or via email hidden; JavaScript is required.

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RSVP for ACE Certification at Industry Summit

ORLANDO, Fla. — Automotive Compliance Education (ACE) will offer onsite Product Specialist certification to attendees of the upcoming Industry Summit and P&A Leadership Summit, organizers announced. The co-located events will take place Oct. 8–10, 2018, at the Caribe Royale Orlando in Orlando, Fla.

Dealers, F&I professionals, agents, and other industry members who would like to participate in ACE certification are invited to RSVP by clicking here. The three-hour-plus review and exam will begin at 8:00 a.m. on Tuesday, Oct. 9.

Attendees of both events also are welcome at Compliance Summit, a full day of compliance training and education to be held on Monday, Oct. 8. Speakers include ACE’s executive director, Gil Van Over, attorneys James Ganther and Robert Steenbergh, and attorney and former Florida dealer regulator Terry O’Loughlin, as well as two hard-hitting panel discussions staffed by dealership counsel and personnel.

On Wednesday, Industry Summit offers a full day of advanced F&I training from award-winning and nationally recognized trainers.

“F&I and compliance are inextricably linked, and you will not find a better training event — with more qualified instructors — than you will find at Industry Summit and PALS,” said David Gesualdo, show chair and publisher of F&I and Showroom and Auto Dealer Today. “Every dealership needs a compliance strategy, just as every dealership needs an efficient and productive F&I department. Our event is a means to both ends.”

Registration for Industry Summit 2018 is open at the event’s website. To discuss sponsorship and exhibition opportunities, contact David Gesualdo at (727) 947-4027 or via email hidden; JavaScript is required.

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Do You Have a GAP In How You Communicate?


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